File Transfer/SFTP Application Support Lead
Company: Disability Solutions
Location: Hartford
Posted on: May 8, 2024
Job Description:
Together we fight for everyone's opportunity for a better
financial future. We will do this together - with customers,
partners and colleagues. We will fight for others, not against: We
will stand up for and champion everyone's access to opportunities.
The status quo is not good enough ... we believe every individual
and every community deserves access to financial opportunities. We
are determined to support both individuals and communities in
reaching a better financial future. We know that reaching this
future depends on our actions today.Like our Purpose Statement,
Voya believes in being bold and committed to action. We are
committed to a work environment where the differences that we are
born with - and those we acquire throughout our lives - are
understood, valued and intentionally pursued. We believe that our
employees own our culture and have a responsibility to foster an
environment where we all feel comfortable bringing our whole selves
to work. Purposefully bringing our differences together to
positively influence our culture, serve our clients and enrich our
communities is essential to our vision. Are you ready to join a
company with a strong purpose and a winning culture? Start your
Voyage - Apply Now Get To Know The OpportunityVoya US is seeking a
skilled and motivated Application Support Lead with expertise in
Transmission and Management Information Systems with expertise in
FTP, SFTP, Linux, Shell Script, SAS, JCL, COBOL and Azure skills to
join our dynamic IT team. You will play a pivotal role in the
development and maintenance of our software applications, including
web-based solutions and database systems. You will work closely
with cross-functional teams to analyze, design, develop, and
support software solutions that meet our business needs. The
Contributions You'll Make
- Design, code, test, and maintain software applications using
FTP, SFTP, Linux, Shell Script, SAS, JCL, COBOL and Azure skills
technologies.
- Prepare and maintain code for various applications and resolve
any defects in systems.
- Prepare test-based applications for various applications.
- Create transfers via SFTP and resolve any abends
- Work directly with the client
- Enhance existing systems by analyzing business objectives,
preparing an action.
- Plan and identifying areas for modification and
improvement.
- Integrate software applications with existing systems and
third-party solutions.
- Investigate and develop skills in new technologies.
- Conduct testing and debugging to ensure software meets quality
and performance standards.
- Manage defect tracking system and resolve all issues and
prepare update for systems.
- Provide Production Support, monitor transmission issues/abends
and resolve them with minimal assistance.
- Work on Incident, Service Requests and Changes to execute them
within SLA.
- Ability to complete analysis and provide root causes to
business and all levels of management
- Work with offshore team
- Understands business impacts when production issues occur and
completes the tasks required by working OT if required and/or
hand-off to the offshore team
- Provides training and guidance to offshore team members as
needed
- Provides support for application maintenance work
- Fixing abends
- Fixing vulnerabilities
- Providing audit support
- Completing ticket assignments
- Attending meetings
- Quick response time
- Meeting SLA's
- Other duties as assigned
- Meet target of 98%-100% of SLA's for stability
- On-call 24/7 based on rotation schedule and expertise
- Ensure deployment of code changes follow proper channels
through Clearcase and that all changes are completed within the
change window Minimum Knowledge & Experience
- Bachelor's Degree or equivalent in Computer Science, MIS,
Engineering or a directly related field.
- Required Skill: FTP, SFTP, Linux, Shell Script, SAS, JCL, COBOL
and Azure skills
- Basic understanding in US Retirement Services domain specially
in Defined Contribution business like 401(k), 403(b), 457, IRA
plans etc.
- Hands on experience in FTP, SFTP, Linux, Shell Script, SAS,
JCL, Cobol, Azure
- We are looking for an Application Support Analyst with 2 to 5.5
Years of experience in building high-performing, scalable,
enterprise-grade transmissions.
- Strong experience in identifying and implementing proper
software design patterns based on the solution.
- Designing and developing high-volume, low-latency applications
for mission-critical systems and delivering high-availability and
performance.
- Writing well designed, testable, efficient code.
- Support continuous improvement by investigating alternatives
and technologies and presenting these for architectural
review.
- Experience in Application Management would be an added
advantage.
- Knowledge on production support and production incident trouble
shooting skills.
- Deployment and configuration management skill also will add
advantage.
- Should be flexible to work in staged shifts.
- Good written and verbal communication skills.
- Flexibility to work in rotational night shifts and rotational
weekends.#LI-BP1#Li-RemoteCompensation Pay Disclosure: Voya is
committed to pay that's fair and equitable, which means comparable
pay for comparable roles and responsibilities. The below annual
base salary range reflects the expected hiring range(s) for this
position in the location(s) listed. In addition to base salary,
Voya offers incentive opportunities (i.e., annual cash incentives,
sales incentives, and/or long-term incentives) based on the role to
reward the achievement of annual performance objectives. Please
note that this salary information is solely for candidates hired to
perform work within one of these locations, and refers to the
amount Voya Financial is willing to pay at the time of this
posting. Actual compensation offered may vary from the posted
salary range based upon the candidate's geographic location, work
experience, education, licensure requirements and/or skill level
and will be finalized at the time of offer. Salaries for part-time
roles will be prorated based upon the agreed upon number of hours
to be regularly worked. $103,810 - $129,760 USDBe Well. Stay Well.
Voya provides the resources that can make a difference in your
lives. To us, this means thriving physically, financially, socially
and emotionally. Voya benefits are designed to help you do just
that. That's why we offer an array of plans, programs, tools and
resources with one goal in mind: To help you and your family be
well and stay well.What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan - with generous company matching
contributions (up to 6%)
- Voya Retirement Plan - employer paid cash balance retirement
plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off - including 20 days paid time off, nine paid
company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time - 40 hours per calendar yearLearn more
about Critical Skills At Voya, we have identified the following
critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and
offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and
problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and
execute on our common goals.
- Business Acumen: Appreciation and understanding of the
financial services industry in order to make sound business
decisions.
- Learning Agility: Openness to new ways of thinking and
acquiring new skills to retain a competitive advantage. Learn more
about Equal Employment Opportunity Voya Financial is an
equal-opportunity employer. Voya Financial provides equal
opportunity to qualified individuals regardless of race, color,
sex, national origin, citizenship status, religion, age,
disability, veteran status, creed, marital status, sexual
orientation, gender identity, genetic information, or any other
status protected by state or local law. Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As
part of this commitment, Voya will ensure that persons with
disabilities are provided reasonable accommodations. If reasonable
accommodation is needed to participate in the job application or
interview process, to perform essential job functions, and/or to
receive other benefits and privileges of employment, please
reference .
Keywords: Disability Solutions, Hartford , File Transfer/SFTP Application Support Lead, Other , Hartford, Connecticut
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