SSM - Associate Collections Representative - Remote
Company: UnitedHealth Group
Location: Hartford
Posted on: May 17, 2022
Job Description:
$2000 Sign On Bonus For External CandidatesYou'll enjoy the
flexibility to telecommute* from anywhere within the U.S. as you
take on some tough challenges. If you want to achieve more in your
mission of health care, you have to be really smart about the
business of health care. Challenge yourself, your peers and our
industry by shaping what health care looks like and doing your
life's best work.SMThe Associate Collections Representative is
responsible for insurance premium collections. Positions in this
function contact customers to determine reason for payment
delinquency, negotiate and advise on collection of overdue bills
and take appropriate action to recover overdue payments. Handling
of unresolved inquiries/issues, and responsible for developing,
implementing, maintaining and managing organization policies on
collection practices. May work with outside legal counsel and/or
outside agencies in more complex collection cases.This position is
full-time. Employees are required to have flexibility to work any
of our 8-hour shift schedules during our normal business hours of
7:00am - 6:00pm CST. It may be necessary, given the business need,
to work occasional overtime. *All Telecommuters will be required to
adhere to UnitedHealth Group's Telecommuter Policy.Primary
Responsibilities:
Verify and investigate discrepancies
in payments submitted by insurance carriers to ensure reimbursement
is in accordance with contracts and policiesWork with outside
departments to resolve claim presentation issues resulting in
denialsMake outgoing insurance calls -Act as a liaison between
insurance payer and the hospital; Notify Management of any issues
or concerns that may arise. -Our ideal candidate is an adept
communicator; deadline oriented, and self-motivated, with excellent
follow-up and customer service skills.You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
High School Diploma / GED (or
higher)Basic Proficiency with Windows PC applications and MS Office
(create, edit, format Word, Excel, PowerPoint)6+ months exposure to
the acquiring and/or managing of data to support a project1+ years
of customer service experienceAbility to work full-time, Monday -
Friday between 7:00am - 6:00pm CST including the flexibility -to
work occasional overtime given the business needPreferred
Qualifications:
Bachelor's Degree (or
higher)Background in a medical/healthcare settingDirect healthcare
data collection experience Telecommuting Requirements:
Required to have a dedicated work
area established that is separated from other living areas and
provides information privacyAbility to keep all company sensitive
documents secure (if applicable)Must live in a location that can
receive a UnitedHealth Group approved high-speed internet
connection or leverage an existing high-speed internet
serviceUnitedHealth Group requires all new hires and employees to
report their COVID-19 vaccination status.Military & Veterans find
your next mission: We know your background and experience is
different and we like that. UnitedHealth Group values the skills,
experience and dedication that serving in the military demands. In
fact, many of the values defined in the service mirror what the
UnitedHealth Group culture holds true: Integrity, Compassion,
Relationships, Innovation and Performance. Whether you are looking
to transition from active duty to a civilian career, or are an
experienced veteran or spouse, we want to help guide your career
journey. Learn more at Learn how Teresa, a Senior Quality Analyst,
-works with -military veterans and ensures they receive the best
benefits and experience possible. -Careers with OptumInsight.
Information and technology have amazing power to transform the
Healthcare industry and improve people's lives. This is where it's
happening. This is where you'll help solve the problems that have
never been solved. We're freeing information so it can be used
safely and securely wherever it's needed. We're creating the very
best ideas that can most easily be put into action to help our
clients improve the quality of care and lower costs for millions.
This is where the best and the brightest work together to make
positive change a reality. This is the place to do your life's best
work.SMColorado, Connecticut or Nevada Residents Only: The salary
range for Colorado residents is $15.00 - $22.02. The salary range
for Connecticut / Nevada residents is $15.00 - $24.13. Pay is based
on several factors including but not limited to education, work
experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.**PLEASE NOTE** The sign on bonus is
only available to external candidates. Candidates who are currently
working for a UnitedHealth Group, UnitedHealthcare or related
entity in a full time, part time, or per diem basis ("Internal
Candidates") are not eligible to receive a sign on bonus.Diversity
creates a healthier atmosphere: UnitedHealth Group is an Equal
Employment Opportunity / Affirmative Action employer and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.UnitedHealth Group is
a drug - free workplace. Candidates are required to pass a drug
test before beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Hartford , SSM - Associate Collections Representative - Remote, Accounting, Auditing , Hartford, Connecticut
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