Associate Collections Representative - Remote
Company: UnitedHealth Group
Location: Hartford
Posted on: June 25, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. It takes a
special person to be effective in stressful situations. In fact, it
takes a gifted, diplomatic and persistent person who can see past
the challenge to a successful outcome. If that's you, get with us
because this role at UnitedHealth Group is all about special.
You'll consult directly with our customers who have outstanding
medical bills to identify reasons for late payments and set up
payment plans that are mutually agreeable. It's an important role
and it will take all of your skills. Join us and discover the
exceptional training, support and opportunities to grow that you'd
expect from a Fortune 5 company.This position is full - time (40
hours / week). Employees are required to work our flexible business
hours of 8:00 AM - 5:00 PM. Training will be conducted virtually
from your home.*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.Primary
Responsibilities:
- Perform research on various computer systems and document
customer information regarding status, payment expectations, notes
of conversations and other relevant information
- Responsible for the manual and electronic posting of
payments
- Prepare and submits reports to internal management on status of
outstanding payments or deposits
- Reconcile deposits and perform other duties as neededThis is a
challenging role that requires providing best in class service to
our customers during their times of difficulty. It's a fast-paced
environment that requires focus and ability to multi-task
throughout the day.You'll be rewarded and recognized for your
performance in an environment that will challenge you and give you
clear direction on what it takes to succeed in your role as well as
provide development for other roles you may be interested
in.Required Qualifications:
- High School Diploma / GED (or higher)
- 6+ months of healthcare experience
- Experience with EOB (explanation of benefits)
- Computer skills, including working knowledge of Microsoft
Windows and navigation, mouse, and keyboarding skills
- Ability to work any 8-hour shift between the flexible hours of
8:00 AM - 5:00 PMPreferred Qualifications:
- 1+ years of experience in a related environment (i.e. office,
administrative, clerical, customer service, etc.), using phones and
computers as the primary job toolsTelecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet serviceTaking care of business at UnitedHealth
Group translates to more meaning and impact as you help improve the
lives of millions. Join us. Learn more about how you can start
doing your life's best work.SM
UnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination
status.Military & Veterans find your next mission: We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at
https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior
Quality Analyst, works with military veterans and ensures they
receive the best benefits and experience possible.
https://uhg.hr/vetCareers with Optum. Here's the idea. We built an
entire organization around one giant objective; make the health
system work better for everyone. So when it comes to how we use the
world's large accumulation of health - related information, or
guide health and lifestyle choices or manage pharmacy benefits for
millions, our first goal is to leap beyond the status quo and
uncover new ways to serve. Optum, part of the UnitedHealth Group
family of businesses, brings together some of the greatest minds
and most advanced ideas on where health care has to go in order to
reach its fullest potential. For you, that means working on high
performance teams against sophisticated challenges that matter.
Optum, incredible ideas in one incredible company and a singular
opportunity to do your life's best work.SMColorado, Connecticut or
Nevada Residents Only: The salary range for Colorado residents is
$16.00 - $23.51. The salary range for Connecticut / Nevada
residents is $16.00 - $25.77. Pay is based on several factors
including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentivesDiversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative
Action employer and all qualified applicants will receive
consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug - free
workplace. Candidates are required to pass a drug test before
beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Hartford , Associate Collections Representative - Remote, Accounting, Auditing , Hartford, Connecticut
Didn't find what you're looking for? Search again!
Loading more jobs...