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Billing Representative - National Remote

Company: UnitedHealth Group
Location: Hartford
Posted on: May 27, 2023

Job Description:

You'll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.*
Opportunities at Change Healthcare , part of the Optum family of businesses. We are transforming the health care system through innovative technology and analytics. Find opportunities to make a difference in a variety of career areas as we all play a role in accelerating health care transformation. Help us deliver cutting-edge solutions for patients, hospitals and insurance companies, resulting in healthier communities. Use your talents to improve the health outcomes of millions of people and discover the meaning behind: **Caring. Connecting. Growing together.------**
This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Primary Responsibilities:

  • Ensure billing inventory for all assigned accounts is managed within defined processes and meets activity metrics and financial goals, as set by the company.

  • Responsible for ensuring the timely and accurate primary and/or secondary billing of all accounts of assigned inventory.

  • Responsible for entering any required updates into the client system to ensure accurate billing.

  • Responsible for denial or error resolution of all assigned claims.

  • Ensure proper and timely notes are document in both Change Healthcare system and client system.

  • Keeps the manager aware of any issues that may be impacting claims resolution.

  • Helps to build and maintain strong, long-lasting customer relationships.

  • May be required to work on site with client billing team as needed.

  • Assists manager in preparing monthly status reports for clients.

  • Participates with the manager in monthly client meetings to discuss billed inventory with a focus on performance reporting and issue identification and resolution.

  • Assist with high severity requests or escalation issues as needed.

  • Assigned more advanced scope of billing responsibilities for the customer.

  • Assists with Level 1 employee questions.

  • Responsible for provider enrollment.

  • Meets or exceeds all productivity and quality expectations.

    You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
    Required Qualifications:

    • High School Diploma / GED (or higher)

    • 2+ years of billing experience in a hospital setting.

    • Knowledge of Commercial, Worker's Comp, Medicaid, and/or Medicare billing guidelines

    • Proficient using HIS (EPIC, Cerner, Meditech, or other PAS)

    • Proficient in the use of Microsoft Office Applications (Excel, Outlook, Word, Teams)

    • Proficient with claims system such as Assurance (ePremis, Relay), SSI, or other billing systems

    • Ability to work any of our 8-hour shift schedules during our normal business hours of 8:00am - 5:00pm PST. It may be necessary, given the business need, to work occasional overtime.

      Telecommuting Requirements:

      • Required to have a dedicated work area established that is separated from other living areas and provides information privacy

      • Ability to keep all company sensitive documents secure (if applicable)

      • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

        Soft Skills:

        • Strong communication skills.

        • Excellent customer service skills.

        • Strong follow-up and organizational skills

        • Ability to work collaboratively within a team.

          Careers with OptumInsight . Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work. SM
          California, Colorado, Connecticut, Nevada, Washington or New York, Rhode Island Residents Only: The salary range for California / Colorado / Connecticut / Nevada / Washington / New York / Rhode Island residents is $16.00 - $31.44.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives
          At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
          Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
          UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
          #RPO #YELLOW

Keywords: UnitedHealth Group, Hartford , Billing Representative - National Remote, Accounting, Auditing , Hartford, Connecticut

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