Program Manager, Licensed

Company: VNS Health
Location: New York
Posted on: May 9, 2025

Job Description:

OverviewManages and oversees the administration of a Behavioral Health Services (BHS) program, including staff management and ensuring quality care for program participants, with an emphasis on an interdisciplinary team approach. Works under general direction.What We Provide

• Attractive sign-on and referral bonuses
• Generous paid time off (PTO), starting at 30 days, plus 9 holidays
• Health insurance for you and your loved ones (Medical, Dental, Vision, Life, Disability)
• Employer-matched retirement savings
• Personal and financial wellness programs
• Pre-tax FSAs for healthcare and dependent care
• Tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, CEU credits, and advancement opportunities
• Interdisciplinary network through VNS Health Social Services Community of ProfessionalsWhat You Will Do
  • Provide clinical supervision to staff, including case assignment, monitoring, and evaluation. Conduct team meetings and provide backup leadership as needed.
  • Manage triage, case assignment, referrals, liaison activities, and staff scheduling to ensure coverage. Collaborate on policy development, implementation, and revision.
  • Track and report on program outcomes and data, producing detailed reports for funders and administration.
  • Maintain case records per policies, standards, and regulations, ensuring effective electronic communication and documentation.
  • Monitor the program budget, including reimbursement and purchasing aspects.
  • Ensure productivity and volume meet standards; oversee quality and performance indicators, conduct audits, and address deficiencies.
  • Serve as a clinical resource and provide direct services and consultation to participants and families.
  • Build relationships within VNS Health and the community, acting as liaison and organizing educational outreach.
  • Participate in 24/7 on-call duties as required.
  • Investigate complaints, complete safety and incident reports in a timely manner.
  • Contribute to staff training and development, including hiring, performance evaluation, and disciplinary actions.
  • Oversee billing systems and participate in special projects as assigned.QualificationsLicenses and Certifications:
    • Valid license and registration in NY as Nurse, Social Worker, Psychologist, Marriage and Family Therapist, Mental Health Counselor, or related field
    • For IMT: LCSW requiredEducation:
      • Master's Degree in Social Work, Psychology, Marriage and Family Therapy, Nursing, or related fieldWork Experience:
        • At least five years of supervisory and administrative experience, with skills in program and budget management and community relations
        • Strong interpersonal and leadership skills; proficiency in Microsoft applications
        • Experience in community behavioral health required for Adult Services
        • Experience with EMR systems preferred
        • Knowledge of city/state agencies and managed care is a plusCompensation$77,200 - $96,500 annuallyAbout UsVNS Health is a leading nonprofit home and community health organization, serving communities for over 130 years. We deliver compassionate, expert care and resources to over 43,000 neighbors daily, powered by advanced data analytics. Our goal is to help people live, age, and heal in their own homes and communities.
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Keywords: VNS Health, Hartford , Program Manager, Licensed, Accounting, Auditing , New York, Connecticut