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Home Office Examiner - Claims

Company: IFG Companies
Location: Hartford
Posted on: June 25, 2022

Job Description:

Job BriefBe part of a great team where you can make an impact! We are seeking a Home Office Examiner - Claims.IFG Companies, founded in 1985, is one of America's largest privately held, property and casualty A-rated insurance groups in the United States. As a private company, IFG is focused on profitable growth through superior underwriting of a range of products and service to its producers and insureds.The Home Office Examiner - Claims will provide guidance and co-management of serious injury/damage losses with field office claim personnel. Directly supervise and handle select adjusters and claims. Participate in and lead bimonthly Loss Reserve Committees. Assist field office staff on coverage analysis, as requested. Review submitted Pre-Trial notices and provide guidance as needed. Participate in Home Office quality assurance reviews, including reporting and presenting results to field office staff; Identify, develop and conduct field office training programs, as needed; Evaluation of field office operations from office workflow, claim systems, management information and IS&T support.LOCATIONIFG is open to remote/hybrid/on-site but must be able to go into the office as needed.PRIMARY JOB DUTIES AND RESPONSIBILITIES:

  • Review serious injury/damage submissions from field offices and ensure timely and appropriate claim handling is undertaken to determine the ultimate exposure on the claim and co-manage the claim as warranted.
  • Maintain appropriate diary on serious injury/damage losses the incumbent has been assigned to co-manage.
  • Provide coverage guidance and assistance on field office submitted coverage questions, including reviewing draft coverage correspondence for clarity and thoroughness.
  • Manage and conduct Loss Review Committee meetings.
  • Review and approve all reserves and payments in excess of a field offices reserve authority and within the incumbent's authority.
  • Ensure any qualifying serious injury/damage losses are reported timely to reinsurers and updated as warranted.
  • Participate in and lead Home Office quality assurance reviews and draft review report and deliver results to field office management when requested.
  • Identify potential training needs of field office staff, create training programs and participate in training when requested.
  • Recommend and assist in designing and implementing changes to office operations to maximize workflow efficiencies and system utilization.
  • Other duties as may be required.QUALIFICATIONS (Education/Skills/Experience)
    • Minimum 10 years commercial property and casualty experience with a concentration in commercial general liability claims.
    • Proficient with Microsoft Office Software
    • Detail oriented with analytical ability
    • Ability to work independently as well as with others
    • Ability to prioritize tasks and manage work
    • Excellent communication skills both oral and written
    • Strong negotiation skills
    • Math aptitude
    • CPCU, SLCA, CCLA designation a plusPHYSICAL DEMANDSPhysical demands are considered to be that of an office environment, climate controlled, with minimal physical exertion. This position requires prolonged sitting, ability to utilize a computer and interactions with others in meetings or via phone. Some travel required.BENEFITSWe offer a competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, short-term and long-term disability insurance, life insurance, long-term care, education assistance and paid time off, including paid parental leave and a birthday holiday.IFG Companies is an equal opportunity employer committed to a diverse workforce. M/F/D/V

Keywords: IFG Companies, Hartford , Home Office Examiner - Claims, Administration, Clerical , Hartford, Connecticut

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