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Clinical Administrative Coordinator - Remote in Eastern Standard Time Zone

Company: UnitedHealth Group
Location: Hartford
Posted on: September 24, 2022

Job Description:

$300 Sign On Bonus For External CandidatesIf you are located within EST (Eastern Standard Time zone), you will have the flexibility to telecommute* (work from home) as you take on some tough challenges.Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMThis position is full - time. Employees are required to work our normal business hours of 8:00 AM - 4:30 PM EST (Eastern Standard Time zone). -Training will be conducted virtually from your home.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:

  • Provides administrative clinical support to the inpatient clinical team up to including requesting clinical information as directed the Inpatient nurse
  • Manage incoming clinical information from providers and external partners
  • Ensure a timely acknowledgement and response to all fax requests for medical services documents received providing appropriate feedback to address processing issues
  • Maintain high level of data integrity and compliance to set turnaround time to meet regulatory / contractual requirements and operational metrics
  • Communicate with the clinical team to ensure the provider receives a response with necessary informationYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High School Diploma / GED (or higher)
    • 2+ years of customer service experience with analyzing and solving customer problems
    • 2+ years of data entry experience in an administrative OR clerical support role
    • 1+ years of experience with working within the healthcare industry, hospital, physician's office, OR medical setting
    • 1+ years of experience with Medical Terminology to communicate with members and providers
    • Experience with handling confidential client / patient information
    • Ability to navigate a PC to open multiple applications, send emails, and conduct data entry
    • Intermediate Microsoft Office Suite skills: Microsoft Word (ability to create documents and complete mail merging), Microsoft Excel (ability to sort, sum, insert bar graphs and use formulas, create and edit data in spreadsheets), and Microsoft Outlook (ability to manage emails, calendars, and task lists)
    • Ability to work any 8-hour shift between the hours of 8:00 AM - 4:30 PM EST (Eastern Standard Time zone)Preferred Qualifications:
      • Some College (or higher)
      • Experience with Captiva, ECAA, and / OR ICUE / HSR
      • Experience with working in a Hospital, Physician's Office, OR Medical Clinical setting
      • Professional experience in a clerical OR administrative support related role
      • Experience in working with ICD - 10, CPT, and HCPC coding
      • Experience in working with Medicare and / OR Medicaid services
      • Experience with working in a call center environment -
      • Previous work experience in a virtual environmentTelecommuting Requirements:
        • Reside within EST (Eastern Standard Time zone)
        • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
        • Ability to keep all company sensitive documents secure (if applicable)
        • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceSoft Skills:
          • Ability to work with multiple screens and applications at one timeUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SMConnecticut Residents Only: The salary range for Connecticut residents is $16.83 - $29.66. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.**PLEASE NOTE** The sign on bonus is only available to external candidates. Candidates who are currently working for a UnitedHealth Group, UnitedHealthcare or related entity in a full time, part time, or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #YELLOW

Keywords: UnitedHealth Group, Hartford , Clinical Administrative Coordinator - Remote in Eastern Standard Time Zone, Administration, Clerical , Hartford, Connecticut

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