Customer Outreach Associate

Location: Cranston
Posted on: June 23, 2025

Job Description:

Be a Community Connector and Spark Interest for Verizon FiOS in Providence! Join Equity Management as a Customer Outreach Associate. Equity Management , a premier partner for global corporations seeking to extend brand value and generate revenue through licensed consumer goods, and a key player in Verizon FiOS's endeavors, has open positions for a personable and enthusiastic Customer Outreach Associate in Providence. This dynamic role places you directly in local neighborhoods and community events, where you will be the friendly face of Verizon FiOS, building relationships and generating excitement for our services. As a Customer Outreach Associate, you will receive comprehensive, hands-on training to become knowledgeable about Verizon FiOS products and community engagement strategies. This program develops your exceptional skills in direct communication, teaching you to build immediate rapport and convey information. You will master effective lead generation techniques by identifying community needs and sparking genuine interest. Minimum Qualifications of the Customer Outreach Associate High school diploma or GED equivalent required. 1-2 years of experience in a customer-facing role such as promotions, community engagement, customer service, or retail, demonstrating strong interpersonal skills. Exceptional verbal communication and active listening skills, with a natural ability to engage and build rapport with diverse individuals. Highly personable, enthusiastic, and approachable, with a genuine desire to connect with people in the community. Self-motivated and proactive, comfortable initiating conversations and working independently in a field-based environment. Reliable and punctual, with a consistent commitment to attendance and adherence to daily outreach schedules. Strong organizational skills for managing materials and logging interactions effectively. Proficiency in using mobile devices or tablets for logging activities and accessing information. Daily travel within the Providence metro area to community locations requires reliable transportation, a valid driver's license, and current auto insurance. Ability to stand and walk for extended periods, as the role involves active field engagement. Visit us at equitymgmtinc.com or apply through CareerBuilder. We look forward to welcoming enthusiastic Customer Outreach Associates to our team in Providence!

Keywords: , Hartford , Customer Outreach Associate, Customer Service & Call Center , Cranston, Connecticut