Service Advisor
Company: Northeast Acura
Location: Latham
Posted on: April 1, 2026
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Job Description:
Full-time Description Company Overview Northeast Acura has been
a trusted name in the automotive industry for nearly 40 years,
providing exceptional service and a hassle-free experience to our
customers. Located in Latham, NY, we are dedicated to offering
top-notch Acura sales, service, and financing while ensuring a
welcoming environment for all. Summary As a Service Writer at
Northeast Acura, you will be the vital link between our customers
and the service department. This role is essential in ensuring
customer satisfaction by accurately communicating their needs and
facilitating efficient service operations. Why Work With Us?
Competitive compensation package Comprehensive benefits, including
health, dental, and vision 401(k) retirement plan with company
match Ongoing training and development opportunities A supportive,
team-oriented work environment Opportunity to work with one of the
most trusted automotive brands in the world Key Responsibilities:
Greet customers and ensure a warm, professional, and welcoming
experience Assess vehicle issues and maintenance needs, offering
expert advice and recommendations Prepare detailed repair orders,
including costs, services required, and estimated timelines Act as
a liaison between technicians and customers, keeping clients
informed throughout the repair process Promote and upsell
additional services or products that benefit the customer Ensure
all services are performed to Honda’s quality standards and
customer satisfaction Qualifications: Previous experience in an
automotive service advisor role preferred Strong understanding of
vehicle maintenance and repair processes Exceptional communication
and interpersonal skills Ability to multitask in a fast-paced
environment Proficient with computer systems and repair order
software Passion for delivering outstanding customer service Must
have a valid driver’s license and clean driving record If you are
passionate about providing outstanding customer service in the
automotive industry, we invite you to apply today and become a part
of our dedicated team at Northeast Acura! Job Type: Full-time
Benefits: 401(k) 401(k) matching Dental insurance Employee discount
Flexible spending account Health insurance Life insurance Paid time
off Vision insurance Shift: 10 hour shift 8 hour shift Work Days:
Rotating weekends Weekends as needed Ability to Commute: Latham, NY
12110 (Required) Work Location: In person Salary Description 85000
to 135000 per year
Keywords: Northeast Acura, Hartford , Service Advisor, Customer Service & Call Center , Latham, Connecticut
