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Field Service Engineer (print)

Company: Kforce Technology Staffing
Location: Hartford
Posted on: March 28, 2020

Job Description:

RESPONSIBILITIES Kforce is looking to add a Field Service Engineer supporting the Hartford, Connecticut (CT) area. This is a long term position in which you will be traveling to various customer sites throughout the day to service large industrial presses. While on assignment with Kforce Inc. you will be eligible for medical, dental and vision benefits. You are also eligible to participate in our 401K match and employee stock purchase program (ESPP). One of the added benefits of being a Kforce employee while onsite at this customer is, we offer paid time off (PTO) and paid holidays. APPLY today to learn about this awesome opportunity with Kforce. Essential Duties Perform on-site installations, break fix, customer training, and configuration of Large Format printing equipment Diagnose and resolve problems related to hardware, software and workflow on customer sites Perform on-site customer training for the operation and proper maintenance of Large Format digital printing equipment Proactively and reactively look for solutions to prevent problems from occurring at customer sites Perform machine-specific calibrations on customer sites including voltage uniformity tests, color registration and print head calibration Educate customers on proper settings, file formats, etc. in graphics software for compatibility with Large Format printing equipment Analyze customer workflows and advise them on improvements that can be made to increase efficiency Perform maintenance and troubleshooting on Large Format equipment Prepare weekly reports for management regarding visits to customer sites and work performed there REQUIREMENTS Bachelor's degree in MechanicalElectronic Engineering andor Associates degree in a related field or relevant work experience greater than 3+ years 2+ year's experience with digital printing equipment or in the digital printing industry High computer literacy (PC required, Macintosh a plus) Strong customer support skills, effectively dealing with conflicts Passion for technology and tinkering with things and continuous need to learn more Working knowledge of industry standard prepressdesign software preferred Ability to work independently on assigned tasks Heavy focus on customer service and high aptitude for punctuality Strong communication skills both verbal and written Ability to perform while under high-pressure situations Ability to manage complex customer problems Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Kforce Technology Staffing, Hartford , Field Service Engineer (print), Engineering , Hartford, Connecticut

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