Network Engineer

Company: Whittlesey
Location: Hartford
Posted on: January 7, 2021

Job Description:

For over 20 years Whittlesey has provided businesses with premium-level IT consulting. We offer services in the areas of cyber security, systems support, and nonprofit technology. Our Firm offers a supportive, flexible, diverse, inclusive, and collaborative culture to help you achieve personal and professional success.
Meaningful Work
This position is responsible for supporting the IT infrastructure for clients in the financial, healthcare, and small business markets. It consists of implementing larger projects, resolving complex IT support issues, and overall client satisfaction. You will be expected to have a solid technical foundation and excellent communication skills. You will be responsible for:

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  Working with clients to understand their business needs before proposing and implementing solutions
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  Managing projects from proposal to completion
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  Meeting with prospective clients
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  On-boarding new clients
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  Assisting colleagues as needed
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  Diligent communication with clients and colleagues
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  Mentoring junior staff
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  Meeting billable hour goals
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  Traveling 50%-100% of the week with day visits to clients in Connecticut
  Must Haves
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    AS degree in relevant field or equivalent years of experience
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    Minimum 5 years of experience supporting multiple clients in disparate industries
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    Experience with remote and in-person IT support
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    Experience with current versions of Microsoft Windows
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    Experience with Microsoft Active Directory
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    Experience with Microsoft Office 365 and Microsoft Exchange
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    Experience with network, database, and hardware/software architecture
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    Ability to translate technical terminology into practical terms for management and clients
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    Efficient troubleshooting skills
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    Confidence and professionalism
    Preferred
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      Experience in professional consulting services
    • 
      BA, BS degree in relevant field
    • 
      Industry certifications (Microsoft, Cisco, CompTIA, etc.)
    • 
      Desire to pursue and obtain relevant higher education or certifications
      Join Our Team
      Join our team of passionate technology professionals to help clients in the area of systems support. By collaborating and working independently you will be a vital contributor to our client businesses and ultimately to their success.
      Come Grow With Us
      We provide one-on-one coaching and real-time feedback to develop your skill set and career. We foster professional development through continuing education and challenging work.
      Benefits and Work Life Integration
      Whittlesey offers a competitive subsidized benefit package including medical and dental coverage. Other benefits include LTD, STD, and life insurance, all paid entirely by the firm. Whittlesey offers a 401(k) plan that includes profit sharing and provides a generous paid time off policy starting with three weeks annually. We offer incentives for becoming credentialed including tuition reimbursement assistance.
      Collaboration, community, and employee engagement are key values to our culture. We sponsor community driven and firm-wide events throughout the year and encourage team member participation. Many of our team members participate in local industry organizations, as well as play on various sports teams throughout the year. Our offices provide engaging activities throughout the year which help our team members build internal relationships.
      Whittlesey is an EEO employer
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Keywords: Whittlesey, Hartford , Network Engineer, Engineering , Hartford, Connecticut