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Sr. Citrix Infrastructure Engineer

Company: Cigna
Location: Hartford
Posted on: February 23, 2021

Job Description:

Location Virtual, US Category Technology Posted Date: 01/25/2021 Job Id 21000894 Global Infrastructure & Operations, Enterprise Client Computing Our vision is to power Cigna by putting an easy, modern experience in the hands of every person Role Summary/Key Objectives: The Senior Solution Advisor designs, implements, and troubleshoots complex technical environments across the global enterprise. This position will represent the Enterprise Client Computing department as a member of the Virtual Workspace Engineering team. The CVW Engineering team has responsibility for infrastructures related to desktop virtualization, application virtualization, and remote access solutions. This will include but will not be limited to: Citrix Virtual Apps and Desktops, Citrix Cloud, Microsoft Azure, Windows Virtual Desktop, and other related technologies. The ideal candidate will have a background in multiple IT disciplines and be highly proficient in the following areas: workspace virtualization, application presentation, directory services, policy management, configuration management, and workflow automation. Specific areas of responsibility are:

  • Designs and manages highly complex "Citrix Virtual Apps and Desktops" infrastructure, within a global multi-domain environment.
  • Plans and facilitates the migration and lifecycle of Citrix components for on-prem and cloud environments.
  • Lead contributor to VDI improvement efforts and acts as a SME on cross-functional project teams.
  • Gathers and compiles accurate information to analyze risks and propose viable solutions.
  • Proactively improves or automates management processes using PowerShell or other scripting methods.
  • Plans high-impact changes to improve user experience, operational efficiency and support processes.
  • Designs and manages solutions within Citrix Cloud and Microsoft Azure to drive cloud initiatives.
  • Creates and maintains VDI architecture diagrams, configuration documents, and operating procedures.
  • Leads small/medium size teams through complex technical project efforts with ability to drive to completion. Qualifications:
    • Bachelor degree in Computer Science or equivalent experience preferred.
    • Several years experience with leading the design of enterprise level solutions to enable and secure a globally dispersed remote workforce.
    • Relevant certifications pertaining to Citrix, Microsoft, Azure preferred but not required.
    • Expert knowledge on managing "Citrix Virtual Apps and Desktops" components on-prem or in the cloud.
    • Ability to adhere to a strict change control environment and work with limited supervision.
    • Strives to continually innovate, developing new ways of thinking and working.
    • Advanced knowledge of VDI stack: presentation, brokering, provisioning, imaging, apps, and user layers.
    • Advanced knowledge of Active Directory, Group Policy, Windows OS, and Profile Management.
    • Significant experience with automation leveraging Azure CLI, PowerShell, VBS to automate and simplify tasks.
    • Intermediate knowledge of cloud services such as: Citrix Cloud, Microsoft Azure, or Windows Virtual Desktop.
    • Familiar with project or work management concepts such as: ITIL, Scrum, LEAN, Agile, or DevOps.
    • Influences internal engineering and operational counterparts with keeping up to date on emerging cloud technologies and opportunities
    • Must work well with colleagues and customers; ability to demonstrate empathy and collaboration is key!
    • Must have strong verbal and written communication skills, and ability to openly discuss solution proposals.
    • Must build positive working relationships with team members, support staff, and business representatives This position is not eligible to be performed in Colorado. About Cigna Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response. About Cigna Employment with Cigna, including employment within the LDP program, is at-will; that is, it is not for a specified period of time and can be terminated at any time for any reason, with or without cause or notice, by me or by Cigna. LDP programs, policies and processes may be changed by Cigna at any time.

Keywords: Cigna, Hartford , Sr. Citrix Infrastructure Engineer, Engineering , Hartford, Connecticut

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