Field Service Technician
Company: The Bachrach Group
Posted on: June 24, 2022
We are assisting a client of ours with this exciting new
opening!Field Service Technician
Expected to travel outside of region as required.
The Field Service Technician assists with the installation and
technical support of CNC equipment (Mills, Lathes, and Grinding)
across the Northeast. Qualified candidates will have a strong
understanding of machine tools, exhibit strong hands-on mechanical
and electrical aptitude, team player mentality, and enjoy
traveling. Strong interpersonal skills and a customer focus are
also critical. The requirements for this position that is in our
Service Department are as follows:
AAS in Electronic Technology, Machine Tool Technology, or
degree/certification in related field preferred. Alternate levels
of education/ experience will be considered.
2+ years of experience in troubleshooting and repair required.
Alternate levels of education/ experience will be considered.
SPECIFIC TECHNICAL KNOWLEDGE:
--- Knowledge of machine design and operation,
mechanical/electrical repair practices.
--- Troubleshooting and problem-solving skills on machine and
machine controls, PLC, etc.
--- Ability to read parts manuals, electrical and mechanical
schematics, assembly instructions and troubleshooting guides.
--- Familiarity with the basic operation and functions of a machine
--- Offer diagnostic support for products by performing customer
service visits as required on both warranty and non-warranty
products. Identify and resolve customer problems and issues through
remote means as well, via video conference, email etc.
--- Installation, troubleshooting and repair of mechanical,
electrical, electronic, hydraulic, and pneumatic systems on our
Milling product line.
--- Demonstrate and instruct techniques, methods, and procedures
for machine tool equipment and related attachments and
--- Handle, communicate, and coordinate with customers upgrades to
machines & equipment; coordinate engineering requirements such as
special options or updates where service is required.
--- Communicate and coordinate service activities with customers
until all quality issues are resolved.
--- Support other field service staff by freely sharing knowledge
and information and coordinate activities with departments as
Company provides a vehicle and computer. Good financial credit
We offer a competitive salary and benefit package including health
insurance, life insurance, 401(k), paid vacation, paid holidays and
Keywords: The Bachrach Group, Hartford , Field Service Technician, Engineering , Hartford, Connecticut
Didn't find what you're looking for? Search again!