Desktop Engineer II
Company: Diverse Lynx
Location: Hartford
Posted on: January 20, 2023
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Job Description:
Title: Desktop Engineer II
Location: 60 Woodlawn St., West Hartford, Connecticut (onsite)
Duration: 6 months
POSITION SUMMARY:
Provide professional assistance to internal and external customers
having hardware- and software-related problems with their supported
desktop, laptop or peripherals.
Able to resolve local area networking issues to ensure connectivity
to the Corporate network, and work with the Infrastructure and
Messaging teams as necessary to resolve incidents.
Support is provided in a timely manner in accordance to published
SLAs while maintaining a high level of customer satisfactions.
POSITION DUTIES AND RESPONSIBILITIES:
Provide Level-2 technical support for supported desktops, laptops,
and peripherals. This includes the following activities:
Communicate effectively with multiple customers and co-workers.
This includes the following activities:
Diverse Lynx LLC is an Equal Employment Opportunity employer. All
qualified applicants will receive due consideration for employment
without any discrimination. All applicants will be evaluated solely
on the basis of their ability, competence and their proven
capability to perform the functions outlined in the corresponding
role. We promote and support a diverse workforce across all levels
in the company.
Keywords: Diverse Lynx, Hartford , Desktop Engineer II, Engineering , Hartford, Connecticut
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