Senior Infrastructure Support Engineer
Company: CVS Pharmacy
Location: Hartford
Posted on: May 26, 2023
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Job Description:
Search by job title, category, or Military MOS code Job ID:
2415730BR
Category:Information SystemsAddress: 151 Farmington Ave
Location: Hartford, CTJob Description
As the Senior Infrastructure Support Engineer you will be
responsible for the operational support of API Connect, DataPower,
APP Connect Enterprise (ACE), and IBM Cloud Pak on OpenShift. This
role will support incoming requests for support, incidents, and
change requests across the environments. You will be responsible
for creating and using dashboards, reports, and alerts to quickly
determine health of the systems and identify issues as soon as they
arise. This role will be involved in root cause analysis as well as
determining and implemented best practice and SOP enhancements.
The Senior Infrastructure Support Engineer will support a rotating
24--7 on-call schedule. They will also perform after-hours changes
and support other teams with their changes as needed.
* Please note this position is work from home flexible. We are
looking for a colleague local to one of our main offices in
Hartford, CT/Woonsocket, RI or Phoenix, AZ.Pay Range
The typical pay range for this role is:
Minimum: 43.27
Maximum: 86.54Please keep in mind that this range represents the
pay range for all positions in the job grade within which this
position falls. The actual salary offer will take into account a
wide range of factors, including location.Required
Qualifications
--- 5+ years of experience in a relevant IT operational support
position.
--- 3+ years of experience supporting one or more of the
following:
- DataPower
- App Connect Enterprise / IIB
- API Connect
- OpenShift/Kubernetes; IBM Cloud Pak products a plus.
--- 3+ years of experience with Linux CLI, experience parsing
through log files to troubleshoot issues.Preferred
Qualifications
--- Ability to effectively troubleshoot network related issues.
--- Automation capability using shell, python, ansible, or
similar.
Dashboarding, reporting, and alerting using Splunk or similar
tools.
--- Strong drive for process improvement and operational
excellence.Education
Bachelor's degree or equivalent work experience.Business
Overview
Bring your heart to CVS Health Every one of us at CVS Health shares
a single, clear purpose: Bringing our heart to every moment of your
health. This purpose guides our commitment to deliver enhanced
human-centric health care for a rapidly changing world. Anchored in
our brand - with heart at its center - our purpose sends a personal
message that how we deliver our services is just as important as
what we deliver. Our Heart At Work Behaviors--- support this
purpose. We want everyone who works at CVS Health to feel empowered
by the role they play in transforming our culture and accelerating
our ability to innovate and deliver solutions to make health care
more personal, convenient and affordable. We strive to promote and
sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal
opportunity employer, as are the physician-owned businesses for
which CVS Health provides management services. We do not
discriminate in recruiting, hiring, promotion, or any other
personnel action based on race, ethnicity, color, national origin,
sex/gender, sexual orientation, gender identity or expression,
religion, age, disability, protected veteran status, or any other
characteristic protected by applicable federal, state, or local
law. We proudly support and encourage people with military
experience (active, veterans, reservists and National Guard) as
well as military spouses to apply for CVS Health job
opportunities.
Apply
Keywords: CVS Pharmacy, Hartford , Senior Infrastructure Support Engineer, Engineering , Hartford, Connecticut
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