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Project Manager/Delivery Lead - Billing and Receivables Management

Company: The Travelers Companies, Inc.
Location: Hartford
Posted on: March 27, 2020

Job Description:

Company InformationSolid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.Job SummaryThis person has primary accountability to business partners and stakeholders for the management and implementation of medium sized and complexity programs in Enterprise Billing and Receivables and Premium Audit.Primary Job Duties & ResponsibilitiesThis Project Manager / Delivery Lead is a business delivery role where the candidate will have the opportunity to apply business acumen, critical thinking and analytical skills to define an approach to deliver expected business outcomes. This position will lead planning and execution of all program activities in accordance to business priorities and goals.

This role will be responsible for:

  • End to end planning and delivery of programs including business case development, CBAs, benefit measurement and business implementation
  • Management and measurement of multi-year initiatives in accordance to plan and value proposition
  • Providing accurate status including presenting program status, health, risks, issues and dependencies at the monthly operating reviews and facilitating key decisions
  • Executing in accordance with defined governance
  • Assisting with the development of team best practices, playbooks and templatesMinimum QualificationsHigh School diploma or equivalent required. 2 years of project management experience required.Education, Work Experience & KnowledgeBachelor's degree in a related field preferred. 5 years of project management experience preferred. Experience managing others and/or project teams preferred.Job Specific & Technical Skills & Competencies
  • Develop detailed strategies/plans to achieve business objectives
  • Create strong partnerships and work effectively with varying engagement models across the organization
  • Lead matrix teams accountable for delivery and implementation of program objectives
  • Responsible for risk and issue management, program charter, scope managements, accurate and time status reporting, benefit measurement, CBA.
  • Create a healthy team dynamic through effective team interactions
  • Foster a mindset of inclusion people; different backgrounds, experiences, cultures, races, etc. and view those differences as assets to be leveraged to accomplish business goals and objectives
  • Solicits feedback proactively and have a continuous improvement mindsetPreferred Qualifications
  • Six Sigma Green Belt
  • Process mapping experience
  • Strong problem solving and analytical aptitude
  • Experience working with vendors partners
  • Strong PowerPoint/Excel skills
  • Strong facilitation skills
  • A positive, achievement-oriented attitude
  • Experience in Change Management
  • Anticipates on-going needs and proactively works to develop solutions
  • Uses resources effectively, is organized and sets priorities
  • Experience in delivery of technology programs
  • 5+ years preferred in the Insurance Industry
  • Presentation experience - the ability to draft and present information to all levels within the organization.
  • Experience and skill in managing across functional and organizational lines
  • Insurance industry and Travelers specific acumen preferred
  • Operations background and experience
  • Experience with agile deliveryEqual Employment Opportunity StatementTravelers is an equal opportunity employer.

Keywords: The Travelers Companies, Inc., Hartford , Project Manager/Delivery Lead - Billing and Receivables Management, Executive , Hartford, Connecticut

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