Change Manager - Service Operations (OE Advisor)
Company: Cigna
Location: Hartford
Posted on: January 13, 2021
|
|
Job Description:
The Service Operations Change Manager is responsible for
supporting, applying and implementing the Cigna Change Management
discipline into projects and change initiatives. By focusing on the
people side of change, including changes to business processes,
systems and technology, and organizational change, this person will
lead the change management strategies and plans that maximize
employee adoption and minimize resistance. Principal
Responsibilities: Develop and manage Change Management strategies
and plans, using proven Change Management methodologies and related
tools Lead efforts to drive faster adoption, utilization and
proficiency of changes that impact employees within Service
Operations with a focus on increasing benefit realization, return
on investment, and achievement of results and outcomes Work closely
with key business leaders and stakeholders to understand
implications of change across multiple business units Drive
engagement, awareness and preparedness for change through a robust
stakeholder engagement strategy Align and collaborate with project
delivery team members to develop and manage work plans for Change
Management related activities Design, develop and implement a
multi-level, two way communication strategy for Change programs and
initiatives Partner with Communications experts within Change
Management and Corporate Communications to deliver on an integrated
communication strategy for organizational change programs and
initiatives Develop strong, credible relationships with operational
leaders and stakeholders Collaborate with readiness and sustainment
partners (e.g. Training, Knowledge Management, Coaching, Quality,
Process) to ensure a cohesive approach to talent readiness
Demonstrate excellent communication skills, both written and oral,
communicate effectively with senior management, process owners,
stakeholders, and other audiences through various communication
methods Model effective change management skills, activities and
behaviors during all work efforts Work with project managers to
integrate change management deliverables and milestones into
project plans, where applicable Execute on change management
deliverables and providing regular updates on status &
effectiveness through various operational levels and forums Work
collaboratively across project team members and matrix partners to
identify risks, mitigation strategies and to develop action plans
to resolve issues and cross-team impacts Job Qualifications &
Requirements 2 or more years of organizational change management or
applicable experience required Experience and broad knowledge of
change management principles, methodologies, and best practices;
Certification in the Prosci-- model (or another equivalent Change
Management certification) is a plus Bachelor's degree required - or
equivalent business experience Experience supporting change
management initiatives in a medium to large scale business
environment Project Management certifications (e.g. PMP, CAPM) a
plus An understanding of how people and organizations go through
change and the change process Proven ability to successfully drive
and sustain organizational change Familiarity with project
management approaches, tools and phases of the project lifecycle
Exception communication skills - both written and verbal Strong,
demonstrated presentation skills, including both development and
delivery of content Ability to engage, influence and communication
effectively through multiple levels of the organizational structure
Demonstrated ability dealing with ambiguity when driving a change
management strategy, while also acting with urgency Ability to
adapt style and approach to different projects and programs Proven
ability to develop strong working relationships and establish
credibility across organizational levels Build & Maintain a
positive working relationship with teammates and matrix partners
Continually strive to improve their own skills and competencies by
demonstrating initiative to participate in ongoing coaching and
training programs Self-directed and capable of leading a team of
professionals, as a cross organizational and cross discipline team
leader, to drive sustainable change Demonstrated ability to drive
results required Report out to all levels Ability to travel up to
25% About Cigna Cigna Corporation (NYSE: CI) is a global health
service company dedicated to improving the health, well-being and
peace of mind of those we serve. We offer an integrated suite of
health services through Cigna, Express Scripts, and our affiliates
including medical, dental, behavioral health, pharmacy, vision,
supplemental benefits, and other related products. Together, with
our 74,000 employees worldwide, we aspire to transform health
services, making them more affordable and accessible to millions.
Through our unmatched expertise, bold action, fresh ideas and an
unwavering commitment to patient-centered care, we are a force of
health services innovation. When you work with Cigna, you'll enjoy
meaningful career experiences that enrich people's lives while
working together to make the world a healthier place. What
difference will you make? To see our culture in action, search
TeamCigna on Instagram. Qualified applicants will be considered
without regard to race, color, age, disability, sex, childbirth
(including pregnancy) or related medical conditions including but
not limited to lactation, sexual orientation, gender identity or
expression, veteran or military status, religion, national origin,
ancestry, marital or familial status, genetic information, status
with regard to public assistance, citizenship status or any other
characteristic protected by applicable equal employment opportunity
laws. If you require reasonable accommodation in completing the
online application process, please email: for support. Do not email
for an update on your application or to provide your resume as you
will not receive a response.
Keywords: Cigna, Hartford , Change Manager - Service Operations (OE Advisor), Executive , Hartford, Connecticut
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Executive JobsGeneral Manager Description: Property Name: La Quinta by Wyndham Islip - MacArthur Airport La Quinta by Wyndham --is now seeking a-- General Manager to join our team at the La Quinta by Wyndham Islip - MacArthur Airport location (more...) Company: Wyndham Hotels and Resorts, Inc. Location: Bohemia Posted on: 01/17/2021 Case Manager RN Description: At National Staffing Solutions, we have the privilege and honor of working with dedicated healthcare professionals that make a positive impact in aiding those needing healthcare services across the U.S. (more...) Company: National Staffing Solutions Location: Attleboro Posted on: 01/17/2021 Assistant General Manager Description: Objective: The Assistant General Manager is responsible Company: Jiffy Lube Location: Saint James Posted on: 01/17/2021 Manager, Software Engineering Description: 114 5th Ave 22114 , United States of America, New York, New YorkManager, Software EngineeringDo you love building and pioneering in the technology space Do you enjoy solving complex business problems (more...) Company: Capital One Location: White Plains Posted on: 01/17/2021 Laboratory Director - NYS CLT license and NGS experience required Description: Only QUALIFIED Healthcare Professionals accepted Laboratory Management/Supervisor - LABORATORY DIRECTOR NEEDED Company: KA Recruiting Location: White Plains Posted on: 01/17/2021 Account Manager Description: We are seeking a knowledgeable business individual with sales experience to expand our client base in the Tri-State area. The right candidate will be a competitive self-starter Company: Top Prospect Group Location: White Plains Posted on: 01/17/2021 Domino's General Manager in Training - Malden - Earn btw $15 - $18 per hour FIRST YEAR (3718) Description: ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone (more...) Company: Domino's Location: Chelsea Posted on: 01/17/2021 Director, Custom Applications Description: Spellman High Voltage Electronics Corporation is the world's leading manufacturer of high voltage power supply, X-Ray generators and Monoblock-- X-Ray sources. Our products power medical diagnostic imaging, (more...) Company: Spellman High Voltage Location: Hauppauge Posted on: 01/17/2021 Quality Manager Description: Quality Manager Needed for Growing Biotech Company This Jobot Job is hosted by: Billy Surch Are you a fit Easy Apply now by clicking the Apply button and sending us Company: Jobot Location: Billerica Posted on: 01/17/2021 Assistant Manager Description: DOMINO'S TEAM ELITE IS LOOKING FOR FUTURE MANAGERS Company: Dominos - Billerica Location: Billerica Posted on: 01/17/2021 |