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Director, Product Management

Company: Wolters Kluwer N.V.
Location: Hartford
Posted on: February 25, 2021

Job Description:

The Director of Product Management is a commercially-oriented business leader and is responsible for the development--and implementation of the strategic plan for--a multiple products, including both digital and services components. This role directly manages a team that is responsible for product strategy, customer requirements, and Product Marketing communications (internally and externally) for assigned portfolio. The Director of Product Management partners across the organization to execute strategic action plans for products that are aligned to CT-wide and Segment-specific goals. This role ensures that product offerings are clearly defined and drives decisions for enhancements. The Director of Product Management maintains close contact with the market (customers, competitors, and trends) for awareness--of current & future needs and for optimal positioning of CT products in the marketplace. She/he is involved through all stages of the product lifecycle and is a senior-level people manager who is responsible for developing Product Management talent. Essential Duties and responsibilities

  • Provide oversight of strategy, technical, and marketing aspects of all products in the portfolio
  • Clearly articulate a short- and long-term vision for each assigned product that supports CT-wide business goals and segment-specific strategies
  • Communicate product plans with all levels of the organization, including maintaining Roadmaps to track progress
  • Define product offerings, including scope of products and customer-facing SLAs
  • Understand financial and operational performance of products; set measurable objectives and use KPIs for tracking
  • Identify and prioritize product enhancements using best practices (contextual inquiry, win/loss reviews, usage analysis)
  • Create business cases that optimize product revenue and margin
  • Direct the production of requirements to address customer needs, including development documentation (Jobs to Be Done; Epics; User Stories)
  • Partner with New Product Development and CX teams to translate requirements into designs and development, including participation in Agile development processes
  • Coordinate with Service, Fulfillment and other operational groups to maintain and improve delivery of services
  • Oversee Product Marketing and other internal & external communications about assigned products
  • Define and communicate value propositions to position products for key customer segments
  • Develop an expert-level understanding of current and future-state customer and marketplace needs
  • Regularly communicate vision, plans and results to all levels of stakeholders, coordinating cross-functionally in a fully-matrixed team environment
  • Train, coach and counsel Team for improved results. Set appropriate performance goals and drive accountability for achievement. Create development plans and contribute to Wolters Kluwer talent management initiatives Other Duties Performs other duties as requested by Supervisor. Job Qualifications Education Minimum: Bachelor's degree in Business, Marketing or related discipline Preferred: MBA or JD preferred Experience Minimum Experience: At least 8 years of related experience with 5 years product management responsibility, OR equivalent: Preferred Experience: 10 years of product management experience, including:
    • Development and launch of new and existing product lines.
    • Demonstrated success running product line.
    • Managing a team, including talent development and performance management
    • Coordinating cross-functional groups to accomplish product and revenue objectives.
    • Proven ability to coordinate complex projects in a large, matrixed organization
    • Proven ability to create executive level strategic presentations Tools:
      • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Other Knowledge, Skills, Abilities or Certifications: Preferred:--
        • Experience with legal services or compliance businesses preferred
        • Experience with digital transformation preferred
        • Regular domestic travel and occasional international travel 30% or more Physical Demands
          • Normal office environment. Posted 19 Days Ago Full time R0012317 About Us GDPR Wolters Kluwer (WKL) is a global leader in professional information, software solutions, and services for the health, tax & accounting, finance, risk & compliance, and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with advanced technology and services. Wolters Kluwer reported 2019 annual revenues of ---4.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 19,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.

Keywords: Wolters Kluwer N.V., Hartford , Director, Product Management, Executive , Hartford, Connecticut

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