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IoT Client Success Manager

Company: Hartford Steam Boiler
Location: Hartford
Posted on: April 2, 2021

Job Description:

As an IoT Client Success Manager you will be a key member of the IoT Advisory Team focused on design, development and implementation of the IoT client onboarding process with support from Commercial and Marketing leads. You will be responsible for understanding the client's IoT needs, demonstrating value of an IoT program, and implementing any required customization to support the onboarding process. You will also manage the day-to-day relationship with our partner customers and coordinates with HSB staff as necessary and ensure proper workflow, tools, documentation and procedures are in place in support of the Client's IoT program. QualificationsEducation and Experience:

  • A Bachelor's Degree or equivalent work experience is required; MBA, CIC or CPCU is preferred.
  • 7+ years' experience in the insurance industry.
  • Working knowledge of Risk Management and integration of IoT technology solutions.
  • Working knowledge of insurance company, agency operations and business processing systems.
  • Experience in Operational and logistical environments.
  • Project Management experience.
  • Commercial or personal lines experience is a plus.
  • Familiar with HSB systems and processes.Knowledge and Skills:
    • Leadership skills.
    • Workshop and meeting facilitation.
    • Financial (Insurance) knowledge including financial statements.
    • Negotiation skills.
    • General industry knowledge.
    • HSB--systems (CRT, eCMS, PeopleSoft, ProTrax, QRIS, Policy and Reinsurance systems).
    • Project management skills.
    • Communication skills (written and verbal).
    • Problem solving/analytical skills.
    • Strong time management skills.
    • Organization skills.
    • Customer Experience.
    • Microsoft Suite (Excel, PowerPoint, Word, MS Project & Access or relational database).At Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a--workforce that reflects the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.--
      --
      We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.--The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
      This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Keywords: Hartford Steam Boiler, Hartford , IoT Client Success Manager, Executive , Hartford, Connecticut

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