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Lead Business Management Consultant

Company: CVS Health
Location: Hartford
Posted on: April 8, 2021

Job Description:

Join #TeamCVS - We're Hiring! - Lead Business Management Consultant in Hartford, CT US - CVS HEALTH cvshealth.com Main menu

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    • Lead Business Management Consultant Lead Business Management Consultant Apply Now Job Title: Lead Business Management Consultant Job ID: 1518148BR Location: CT - Hartford Street Address: 151 Farmington Ave Category: Aetna Job Description
      The Cross Enterprise Strategic Innovation (CESI) Lead Business Consultant, Operational Excellence will provide project management, facilitation, analytics, technical solutions, and training support/leadership to achieve a long-term sustainable business operation and cost structure. Additionally, this position is tasked with assessing and improving cross functional clinical and behavioral health processes within CESI and the businesses we serve to drive simplicity, transform constituent experience, and align to the desired strategy and culture. CESI includes direct revenue producing businesses and non-revenue services.

      Required Qualifications
      Recognized as an expert and thought leader within the company. Impacts business unit results, anticipating issues and influencing internal practices. Anticipates and solves highly complex and advanced business problems with broad impact on the business area. Develops innovative solutions. Leads projects with notable complexity and risk with business area implications. Requires broad and comprehensive expertise in process improvement, lean, and/or six sigma, intelligent automation, customer experience design and serves as a thought leader in these fields. Influences without authority and drives consensus on decisions across organizational boundaries. Responsibilities include but are not limited to the following: Conducting Value Stream Mapping/Design, Leading Kaizen and Relentless Root Cause Analysis, and facilitating other continuous improvement and customer experience design events and initiatives. Building the Operational Excellence competency in CESI to use the right tools for the desired outcome. Training employees on the practical application of proven tools and methods including Value Stream Mapping/Design, Relentless Root Cause Analysis, Kaizen and Mistake Proofing. Identifying, measuring, and facilitating changes for member/patient and provider experiences, process flows and the organizations structure, driving strategy and policy deployment, etc. Defining the balanced scorecard business metrics and implementing a management process and playbook for each business to focus on customer experience and business agility with the purpose of achieving best-in-class performance. Setting priorities and overseeing work streams under the sponsorship of the Executive Vice President of CESI and the Sr. Executive Leadership Team. Driving Aetna's Operational Excellence program across CESI to achieve productivity gains and acquisition synergies leading to SG&A run rate savings. Engaging cross-functional resources, and partnering with business stakeholders to build a strong team to achieve the objectives outlined above. Documenting, tracking, and reporting out on the progress and performance of various continuous improvement initiatives.

      Preferred Qualifications
      Project Management/Six Sigma Certification: Lean Six Sigma Black Belt

      Project Management/Project Management Certification is desired

      Education
      The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience. MBA preferred.

      Business Overview
      At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
      We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Apply Now Chat with a Recruiter Not ready to apply? Join our talent community We are committed to a workplace that supports diversity, inclusion and belonging. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site. We provide reasonable accommodations to individuals with disabilities. To request an accommodation, including a qualified interpreter, written information in other formats, translation or other services, please email AdviceandCounsel@cvshealth.com or call 877-805-9511.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or--cvshealthsupport@us.ibm.com .--For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or--cvs_support@modernhire.com .The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. We encourage you to visit our COVID-19 resource center at--https://cvshealth.com/covid-19 --to learn more.--Please be aware that CVS Health does not will never solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels. To learn more, please visit--https://jobs.cvshealth.com/FAQ . EEO IS THE LAW EEO IS THE LAW SUPPLEMENT Changing the future of health care at CVS Health It's a New Day in Health Care at CVS Health CVS Health Colleagues Represent Heart at Work About CVS HealthAt CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. Quick Links
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Keywords: CVS Health, Hartford , Lead Business Management Consultant, Executive , Hartford, Connecticut

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