Senior Manager, Scrum Master

Company: CVS Health
Location: Hartford
Posted on: April 11, 2021

Job Description:

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Scrum Master is a servant leader and coachfor an Agile Scrum team, assessing the Scrum maturity of the team and organization and coaching the team to higher levels of maturity at a pace that is sustainable and comfortable. Our Scrum Master guides the team to self-organization.
The Scrum Master removes impediments (by finding the right personnel to remove the impediment) helps manage risk and drives relentless improvement.
Responbilities include managing team ceremonies and processes, assisting the team in achieving their commitments by building a trusting and safe environment where problems can be raised, with an emphasis on problem-solving.
The Scrum Master facilitates discussion, decision making and conflict resolution as well as assisting with internal and external communication, improving transparencey and radiating information.
Our Scrum Masters will support teams that cover consumer-facing software development.

Assists the team's progress in achieving their commitments through strong issue, risk and dependency management. Collaborates with partners external to the team, including vendor partners and other Scrum teams for delivering, resolving prioritization, conflicts and synchronization.

Coaches the team in Lean-Agile practices, creating an environment of mutual influence by guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Identifies and directs the implementation of process improvements that significantly impact quality.

Partners with Product Management, Engineering, and User Experience experts as a member of team leadership, to achieve results in delivery of key features needed in both development releases as well as product enhancement features.---

Host Scrum team ceremonies such as backlog refinement, stand-ups, planning meetings, and retrospectives.

Manage and maintain team-level dashboard reporting to track execution for the team and stakeholder leadership.

Manage budget and spend through forecasting, team allocations and monitoring.

Required Qualifications
7+ years of experience including:
Experience with consumer service applications. Experience with SalesForce, experience managing multiple suppliers.
Experience with large scale development environment.
Technical aptitude to support program's use of work management and collaboration tools.

Preferred Qualifications
Experience using Agile best practices, i.e., burn-down charts, retrospective formats, defect management, user stories, ATDD, TDD, CI/CD, automated testing, etc.

Experience with other Agile approaches: i.e., XP, Kanban, FDD, Scaled Agile Framework (SAFe), etc.

Skills using project management and collaboration tools such as RTC, JIRA, CA Rally, Confluence/SharePoint, etc.

Advanced understanding of resource allocations, forecasting, and budgeting.

Education
Bachelor Degree or equivalent work experience required.
Scrum Master Certification; SAFe Scum Master (SSM) 5.0 certification preferred.

Business Overview
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We are committed to a workplace that supports diversity, inclusion and belonging. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. Please note that we only accept applications for employment via this site. We provide reasonable accommodations to individuals with disabilities. To request an accommodation, including a qualified interpreter, written information in other formats, translation or other services, please email AdviceandCounsel@cvshealth.com or call 877-805-9511.If technical issues are preventing you from applying to a position, contact Kenexa Helpdesk at 1-855-338-5609 or--cvshealthsupport@us.ibm.com .--For technical issues with the Virtual Job Tryout, contact the Modern Hire Help Desk at 1-877-451-1695 or--cvs_support@modernhire.com .The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. We encourage you to visit our COVID-19 resource center at--https://cvshealth.com/covid-19 --to learn more.--Please be aware that CVS Health does not will never solicit money or offer payment for job applications, nor do we ask candidates to email or submit any personal information over unsecured channels. To learn more, please visit--https://jobs.cvshealth.com/FAQ . Changing the future of health care at CVS Health It's a New Day in Health Care at CVS Health About CVS Health At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status.

Keywords: CVS Health, Hartford , Senior Manager, Scrum Master, Executive , Hartford, Connecticut