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Global Director-Operations

Company: HCL Technologies
Location: Hartford
Posted on: January 16, 2022

Job Description:

Job FamilyDelivery & Practice Job Description (Posting).Operations Management , Meeting Client SLA and internal metrics , People Management , Kaizen and Innovation , Solution Mindset , , , (1.) Brining new ideas and innovation for process development and overall organizational progress. (2.) Improve the operational systems, processes and policies in support of organizations mission - specifically, support better management reporting, information flow and management, business process and organizational planning (3.) Individual should have ability to provide solutions commensurate with the customers' needs within the ambit of the given environment so as to lead to business results. (4.) Supervise and coach Team Leaders, Managers on weekly basis (5.) Understand client requirements and accountable in ensuring support team is meeting client expectationsQualificationBASc - Bachelor of Arts and Science, Masters in Business Administration, OthersNo. of Positions1Skill (Primary)Domain Competencies (BSERV )-Retail-Order-to-Cash Employee GroupBusiness Line FT EntityBSERVAuto req ID981349BRExpected Date of Closure07-Feb-2022Location: Connecticut Experience: 9-11 Years Country: USA

Keywords: HCL Technologies, Hartford , Global Director-Operations, Executive , Hartford, Connecticut

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