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Vice President of Operations - Ophthalmology

Company: Mackenzie Stuart
Location: Hartford
Posted on: May 7, 2022

Job Description:

Mackenzie Stuart is working with a leading provider of Optometry & Ophthalmology care with multi-site operations US wide seeking a VP of Operations.

This position is based in Connecticut, US

Client
Our client is one of the leading providers of Optometry & Ophthalmology care across the US. The organisation has a team of highly trained optometrists, opticians, and technicians focus on maintaining the health and development of their patients eyes by providing the most comprehensive eye exam and treatment on the market.

The organisation is rapidly growing and focuses on working closely as a transparent team, ensuring all employees have the opportunity to reach their full potential. Our client is now looking to continue their success within the Optometry Healthcare market through taking on ambitious and driven individuals with the future plan to continue their growth and success.

The Role

The role involves being responsible for field operational strategy, execution and enhancing of the patient experience across the division. This includes all optometry operations, sales performance, patient experience, employee relations (including but not limited to staffing, training, performance management and employee recognition), and the appropriate and consistent execution of corporate strategies and initiatives.

Other key responsibilities include---
This position will be responsible for alignment and driving consistency across all OPT regions with regard to patient, doctor, and employee experience.
Ensure the productivity and actions of optometry meet the overall operational goals of the divisions as established by division leadership.
Drive patient satisfaction and an optimized patient experience including a focus on quality - quality of experience, product recommendations, product measurements and the final fitting/dispensing
This position will be responsible for alignment and driving consistency across all OPT regions with regard to patient, doctor, and employee experience.
Ensure the productivity and actions of optometry meet the overall operational goals of the divisions as established by division leadership.
Drive patient satisfaction and an optimized patient experience including a focus on quality - quality of experience, product recommendations, product measurements and the final fitting/dispensing

The Candidate

What the client is looking for---
A minimum of a B.S. degree is required. M.S degree is preferred
10 or more years of experience leading a healthcare commercial operations function. Eyecare therapeutic area experience (ophthalmology/optometry) is desired
Experience using data to support business decisions and drive process improvement and optimization
Demonstrated experience analyzing complex situation and processes and effectively integrating and synthesizing the data to form a complete cohesive picture
Proven teamwork and collaboration skills with a demonstrated track record leading highly matrixed, cross-functional work teams comprised of high-level managers and executives
Analyzes and uses qualitative and quantitative data and incorporates understanding into decision criteria.

If you feel you are suitable for this role please apply below.
Mackenzie Stuart is a leading executive search and selection business. From our offices in Leeds, London & Toronto we provide retained and contingency recruitment solutions across industry and have specialist recruitment consultants that work within the Oil & Gas, Mining, Infrastructure & Built Environment, Medical & Scientific, Healthcare, Education, Finance & Accountancy, Insurance, Water, Chemicals, Ingredients & Flavours, Automation, FMCG and Logistics sectors.
Due to the high volume of applications, we are unable to notify unsuccessful applicants. If you have not been notified of the outcome of your application within one week of the closing date, please assume you have been unsuccessful on this occasion.

Keywords: Mackenzie Stuart, Hartford , Vice President of Operations - Ophthalmology, Executive , Hartford, Connecticut

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