Key Account Manager-Ecommerce (4406) Hybrid Position

Company: Broan, Inc.
Location: Hartford
Posted on: May 12, 2022

Job Description:

Key Account Manager-Ecommerce (4406) Hybrid Position Broan-NuTone Hartford
926 W State Street
Hartford, WI 53027, USA
Broan-NuTone Hartford
926 W State Street
Hartford, WI 53027, USA
Broan-NuTone leads the residential ventilation industry with innovative products such as auto sensing range hoods, germ killing ventilation fans, and fresh air systems, all supported by our award-winning customer excellence team. Broan-NuTone provides better quality of air for better quality of life. One of many companies within Madison Industries all doing our part to make the world safer, healthier, and more productive. Our employees are entrepreneurs who have a strong bias for driving bold action and trust each other to compete and win as a team. -Business Job Title: Key Account Manager-EcommerceJob Summary: The Key Account Manager for Ecommerce is responsible to deliver an exceptional customer experience for those customers in our ecommerce channel. S/he will directly manage several critical accounts, responsible to drive sales and improve the online buying experience.Job Responsibilities:

• Retain and develop existing portfolio of customers.
• Achieve all targets established by manager including revenue and profitability goals.
• Participate in establishing segment budgets and sales plans.
• Establish strategic plans for each major customer and ensure effective measurement tools exist to monitor and report on progress.
• Represent customer within our organization as their voice, acting as liaison on project teams.
• Evaluate the market position of competing products/companies, identify product/market gaps, and recommend solutions.
• Provide leadership and direction prioritizing needs for the customers.
• Ensure pricing, programs and promotional efforts are properly planned, authorized, and communicated within both organizations.
• Effectively manage rep agency assisting in customer management activities.
• Manage all online activity in relation to traffic acquisition, sales, conversion and a/b testing and reporting
• Develop and implement ecommerce strategy in order to improve performance
• Effectively manage the online marketplace and positioning of our brand online
• Work with the Go-to-Market team in order to improve quality and traffic acquisition
• Analyze various data in order to deliver data driven strategies in order to deliver top performance and achieve Ecommerce KPI'sJob Requirements:
  • 1-2+ years previous experience in direct sales role or commensurate activities with product knowledge for internal candidates.
  • Ability to manage time and accommodate flexible schedule requirements.
  • Bachelor's Degree in Business, Marketing, Communicatons or similar field
  • Commitment to continuous improvement.
  • Prior experience in Marketing or Account Management roles, Ecommerce preferred, but not required
  • Confidence -developing and overseeing -retail and -eCommerce-focused -digital strategies.
  • Confidence in -online traffic analysis, -reporting tools -and optimization.
  • Strong Microsoft Office and/or IOS tool suite(s)
  • Organizational Skills - planning, preparation and follow-up are fundamental elements; as is highly motivated and competitive mindset.
  • Communication Skills - ability to communicate effectively & build strong relationships both with customer and cross functionally.
  • Mindset - Ability to have professional yet firm matter of fact conversations with customers while keeping a positive and progressive approach.
  • Analytical Skills - confidence with information analyses and solution-based problem solving.
  • Selling Skills - excellent presentation skill set in individual and group settings; developed negotiation skills including tact and diplomacy.
  • Must demonstrate behavior in line with our core values of trust, entrepreneurial, and bias for action.
  • Adaptability and resourcefulness
  • Prioritization and ability to manage multiple tasks and projects
  • Customer Focus
  • Detail OrientedPhysical Requirements:
    • Sitting or standing at computer
    • Minimal time in production environment to evaluate production processes
    • Ability to work with/on digital tools the majority of the timeYour full LinkedIn profile
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Keywords: Broan, Inc., Hartford , Key Account Manager-Ecommerce (4406) Hybrid Position, Executive , Hartford, Connecticut