UX Research Director
Company: Meta
Location: Hartford
Posted on: May 14, 2022
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Job Description:
You can create a Career Profile to get job suggestions, prepare
for the interview process, and more. Our UX Research team is
designing for the global diversity of human needs, which requires
us to deeply understand the behaviors of the people behind them.
Facebook Inc. UX researchers tackle some of the most complex
challenges to gain deeper insights into how people interact with
each other and the world around them, and work collaboratively to
contribute new ideas to products that impact the experiences of
billions of people on a global scale.We employ a variety of
qualitative and quantitative methods to accomplish our goals,
including surveys, focus groups, field studies, usability tests,
and 1:1 interviews. We value a diverse range of perspectives and
stem from many different backgrounds- geographically, culturally,
educationally, philosophically. We come from industry and academia,
with roots in anthropology, design research, economics, HCI, human
factors, market research, political science, sociology, social
computing, and social psychology, among others.Facebook Inc. is
looking for an experienced research leader with seasoned research,
communication and people management skills. The successful
candidate has a proven track record of translating research into
design and product decisions. It's not enough to answer interesting
questions about user behavior; our team focuses on impact. You will
oversee a team of world-class researchers across multiple research
disciplines.The successful candidate must be an expert researcher
who can generate and socialize insights that impact the strategy
and product roadmaps of complex and diverse products. The role also
requires a proven track record of building and managing
high-performing teams, preferably with researchers of different
disciplines. Candidates must be able to articulate the vision of
the team to cross-functional partners and be a strong advocate for
the role of research in product development. UX Research Director
Responsibilities Manage a research area with broad scope in size
and complexity Manage multiple research managers and ICs across
multiple broad initiatives Identify ways to elevate and up level
Research with product leadership Influence and drive strategy calls
out risks and opportunities across multiple teams Consider factors
beyond your immediate team to innovate, take appropriate risks, and
balance short, medium, and long-term needs Identify gaps and
solutions for future growth and scale within the org, including
system, product, function, partnership, culture and/or organization
opportunities Responsible for the quality of the team, including
coaching, growing ICs and managers and addressing under-performance
Responsible for developing a cohesive and strong leadership team of
managers Be a role model for inclusive behaviors and build a
diverse organization that values, respects and taps into different
backgrounds and perspectives Understands org health (engagement,
retention, feedback) effectively diagnose and make recommendations
to solve complex issues that may span multiple teams Communicate
team purpose, contribution, and how it fits in with the broader
mission of the company Make the company better through engaging in
cross-company efforts like recruiting, cross-functional
partnerships, diversity & inclusion, or site initiatives Actively
recruit and close top tier talent to fill strategic open positions
for both IC and management roles beyond your immediate organization
Drive team execution, culture, and process across the FB research
community, broader FB community and/or externally Form internal
partnerships, influence, resolve conflict, build alignment, and
work effectively across teams and disciplines throughout the
company to execute the strategy Proactively identify the largest
problems impacting your team's execution and effectively resolve
and manage dependencies Identify relevant metrics and track trends
to report progress relative to goals. (E.g., team health, research
impact, product goals) Minimum Qualifications Bachelor's degree or
significant experience conducting UX research with meaningful
business impact 18+ years of experience conducting and/or studying
research post-Bachelor's degree 8+ years directly managing,
coaching and developing full-time researchers 5+ years experience
managing managers Directly managed across different research
methodologies Experience directly conducting primary research
(either qualitative or quantitative) end-to-end (i.e., designing,
fielding, analyzing and reporting out data) Experience building
teams over time through hiring, growing, and retaining
high-performing researchers Experience building and setting
research strategy that connects with business strategy Track record
of translating research into business impact Experience working
with a variety of cross-functional peers and stakeholders (e.g.,
product managers, data scientists, designers, engineers, policy,
communications, marketing) Preferred Qualifications Experience with
consumer products, consumer insights, or product development 5+
years of UX research experience Locations Warning notice Data
Center About Meta Meta builds technologies that help people
connect, find communities, and grow businesses. When Facebook
launched in 2004, it changed the way people connect. Apps like
Messenger, Instagram and WhatsApp further empowered billions around
the world. Now, Meta is moving beyond 2D screens toward immersive
experiences like augmented and virtual reality to help build the
next evolution in social technology. People who choose to build
their careers by building with us at Meta help shape a future that
will take us beyond what digital connection makes possible
today-beyond the constraints of screens, the limits of distance,
and even the rules of physics. Meta is committed to providing
reasonable support (called accommodations) in our recruiting
processes for candidates with disabilities, long term conditions,
mental health conditions or sincerely held religious beliefs, or
who are neurodivergent or require pregnancy-related support. If you
need support, please reach out to accommodations-ext@fb.com . Meta
is proud to be an Equal Employment Opportunity and Affirmative
Action employer. We do not discriminate based upon race, religion,
color, national origin, sex (including pregnancy, childbirth,
reproductive health decisions, or related medical conditions),
sexual orientation, gender identity, gender expression, age, status
as a protected veteran, status as an individual with a disability,
genetic information, political views or activity, or other
applicable legally protected characteristics. You may view our
Equal Employment Opportunity notice here. We also consider
qualified applicants with criminal histories, consistent with
applicable federal, state and local law. We may use your
information to maintain the safety and security of Meta, its
employees, and others as required or permitted by law. You may view
Meta's Pay Transparency Policy, Equal Employment Opportunity is the
Law notice, and Notice to Applicants for Employment and Employees
by clicking on their corresponding links. Additionally, Meta
participates in the E-Verify program in certain locations, as
required by law. Meta is committed to providing reasonable
accommodations for qualified individuals with disabilities and
disabled veterans in our job application procedures. If you need
assistance or an accommodation due to a disability, you may contact
us at accommodations-ext@fb.com .
Keywords: Meta, Hartford , UX Research Director, Executive , Hartford, Connecticut
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