Change Management Operations and Adoption Lead - Remote United States

Company: Black & Veatch
Location: Hartford
Posted on: June 20, 2022

Job Description:

Change Management Operations and Adoption Lead - Remote United States
Date: May 22, 2022
Location:
US
Company: Black & Veatch Family of Companies
We believe real value is powered by the unique skills and experiences of our professionals. The interchange of ideas from a diverse group of people gives our teams an expanded perspective and the ability to find better solutions for our clients.
Company : Black & Veatch Corporation
Req Id : 64172
Job Title : Change Management Operations and Adoption Lead - Remote United States
Location : USVRTL
Business Unit Sector : COR-BVOPS-QUALITY/INNOV EXCEL
Opportunity Type : Staff
Relocation eligible : No
Full time/Part time : Full-Time
Project Only Hire : No
Visa Sponsorship Available: No
Job Summary
The Innovation Excellence Change Management Operations and Adoption Lead supports adoption of standardized processes and tools, and significantly supports a global culture of quality and continuous improvement. Responsibilities include multiple change management plans for various Innovation Excellence initiatives. Responsibilities include coordination of training programs for quality and continuous improvement tools and performance metrics to evolve strategies. Acts in capacity of a "lead person without direct responsibility for the people to whom they provide work direction.
Key Responsibilities
Develop change plans aligned with quality management system objectives to help establish a company-wide quality and continuous improvement culture.

Coordination of Innovation Excellence Training: Tool Series, Yellow Belt, and Green Belt, Lean Champions, and Quality Management System tools. Develops, maintains, and implements master training plan.

Lead and coordinate the communications planning process for key Innovation Excellence programs, processes, and initiatives (involving multiple stakeholders across a variety of teams). Craft effective messaging for multiple communication channels and company-wide stakeholders at all levels (BV Connect / SharePoint, Yammer, Sway, events, etc.)

Create ongoing feedback channels to measure effectiveness of communication campaigns. Analyze feedback and metrics to recommend and implement continuous improvements to communication strategies.

Management of Innovation Excellence metrics performance reporting to monitor impacts and effects of implemented improvements as well as change management initiatives, including organizational culture surveys.

Develop and facilitate Quality and Innovation Excellence recognition programs.

Advisor resource to Process Owners for process owner change management responsibilities associated with process adoption and implementation.

Participates in identification and assessment of potential Innovation Excellence opportunities to apply continuous improvement models.

#LI-MK1
Management Responsibilities
Individual Contributor
Preferred Qualifications
Master's degree in Leadership, Change Management, or Organization Effectiveness

Organizational Change Management certification/ experience

7+ years experience in change management and/or communications supporting business strategies

5+ years project management experience with demonstrated skill at managing multiple deliverables for a variety of projects in a fast-paced environment

Experience leading Six Sigma/LEAN

Knowledgeable of EPC and Services projects and supporting functions

Preferred Competencies
Experience with change management facilitation, negotiation, and conflict management

Exceptional writing skills with strong attention to detail

Creative skills, including concept generation and visual representation of complex ideas

Ability to build a strong network and relationships at all levels of the organization

Talented in identifying and communicating metrics and trends

Familiar with Lean and Six Sigma methodologies

Resilient and resourceful

Minimum Qualifications
Bachelors Degree in Communications / Marketing or Organizational Development

Demonstrated experience and ability to drive change

Experience consulting with others on change management and alternative communication approaches including the ability to evaluate strengths and weaknesses of alternate options based on stakeholder requirements

Familiarity with a broad range of communications technologies, channels and monitoring tools

Experience participating on continuous improvement teams

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Certifications
Work Environment/Physical Demands
Typical office/home office environment. Physical Demands: Sitting, talking, grasping, hearing, keyboard input, driving, seeing, writing, reaching, stooping, crouching, walking, standing for extended periods of time.
Travel may be required
Competencies
Salary Plan
SPC: Specialized Staff
Job Grade
006
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Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.
Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.
To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.
A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.
We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.
By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.
Black & Veatch Holding Company, its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) affirmative action laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.
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