Senior Director, Business Performance Analytics - System of Insights

Company: The Travelers Companies, Inc.
Location: Hartford
Posted on: June 20, 2022

Job Description:

Who Are We?Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.Compensation OverviewThe annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.Salary Range$122,600.00 - $202,400.00Target Openings1What Is the Opportunity?Excited to solve complex business problems with your curiosity and love of data? Do you believe in the art of the possible? Implementing and launching new capabilities that deliver huge impact sound like an amazing way to spend your day? Thrilled to be talking about Prescriptive Analytics and Decision Enablement? Are you ready to go beyond dashboards and explore new innovative ways to deliver analytics to the business? Read on---

This is an extremely exciting opportunity to lead a team developing new capabilities in the field of Decision Analytics & Insights. This role will be filled with opportunities to launch many firsts. As a senior leader, you will use your thought leadership to partner with stakeholders, neighboring organizations, talented data engineers, tech leads, and team members to solve complex problems and implement strategic solutions across Travelers. You will work alongside teams leveraging AI and machine learning to bring new innovative solutions to fruition. Your knowledge of data and analytics will help guide junior team members and you will partner with leadership to make sure implementation strategies align to strategic capability roadmaps.

This position uses data and analytics to drive business results; helps develop strategy to leverage internal and external information to identify quantifiable and actionable opportunities (to influence business decisions) and is responsible for reporting, monitoring, analyzing data and trends, and communicating these business results across various audiences (to increase return on investments) and partnering on strategic initiatives to ensure optimal outcomes.

This position will have direct reports.

This position may be based 100% remotely or in one of our offices. #LI-RemotePrimary Job Duties & Responsibilities

• Uses analytics to explain business results, monitor business strategies and identify actionable opportunities
• Uses data visualization and storytelling skills to effectively communicate insights and influence decision/outcomes to Sr. leadership.
• Leverages industry best practices, market data and technology trends to identify and implement business opportunities.
• Proactively coordinates with cross functional teams on varying business initiatives
• Influences business strategy to leadership to prioritize investments based on translating insights to business value
• Facilitates collaboration with IT and data management teams to ensure correct data is consistent for business critical analysis
• Leads strategic business partnerships with IT, Actuarial, Operations, Finance, Data Management and Claim functional areas, along with LOB leaders.
• Can manipulate complex raw data and leads the ultimate design required to meet business requests.
• Responsible for business analytics support across multiple initiatives
• Interprets data of all complexity to recognize patterns and analyze trends.
• Provides oversight to the completion of reasonability and validation tests.
• Oversees the designs and ensures the execution Proofs of Concept to inform business strategies.
• Monitors performance indicators and implements possible improvements.
• Communicates the financial impact of recommendations.
• Interpret model results and influence how to apply them.Minimum Qualifications
  • Bachelor's degree or equivalent education and 5 years analytics experience required.
  • One year of technical team project leadership or people management required.Education, Work Experience, & Knowledge
    • Bachelor's degree in mathematics, finance, computer science, statistics, MIS or equivalent experience preferred.
    • Typically has 7 or more years of experience in Descriptive Analytics or related field.
    • 5+ years working successfully with Microsoft office products and software/programming applications specific to business supported.
    • Comprehensive knowledge of tools such as SAS, R, SQL preferred.
    • Comprehensive knowledge of Descriptive Analytic practices and processes. General knowledge of insurance products/concepts Preferred.
    • Two or more years of technical team project leadership or people management experience preferred.
    • Comprehensive knowledge of the main features of the collection of data and the relationship of data elements to each other.Job Specific Technical Skills & Competencies
      • General understanding of the business functions, processes, and overall business strategies of businesses supported.
      • Demonstrated intermediate analytic and diagnostic skills.
      • Demonstrated intermediate interpersonal skills.
      • Demonstrated intermediate communication and presentation skills.
      • Ability to work independently and as part of a team.
      • Demonstrated ability to influence others.
      • Intermediate project management skills.
      • General understanding of the business functions, processes, and overall business strategies.
      • Demonstrated ability to see results to completion.
      • Intermediate business acumen.
      • Intermediate Computer Skills in Excel, database programming language and related applications. (?Review?)
      • Intermediate problem solving and decision making skills.
      • Ability to interact effectively with others across functions.
      • Ability to think strategically.
      • Ability to consider others ideas seriously and accept feedback.
      • Builds and maintains credibility with others.
      • If incumbent leads others, intermediate leadership skills including ability to:
      • Leverage Differences.
      • Manage in participative manner.
      • Intermediate ability to develop employees preferred.Employment PracticesTravelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
        
        If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
        Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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Keywords: The Travelers Companies, Inc., Hartford , Senior Director, Business Performance Analytics - System of Insights, Executive , Hartford, Connecticut