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Assistant Manager, Pharmacy - SIGN ON BONUS OFFERED!!!

Company: Connecticut Children's Medical Center
Location: Hartford
Posted on: September 22, 2022

Job Description:

Assistant Manager, Pharmacy - SIGN ON BONUS OFFERED!!!


Demonstrates support for the mission, values and goals of the organization through behaviors that are consistent with the Connecticut Children's STANDARDS and Leadership Behaviors. Manages all facets of the daily operations provided by the Pharmacy Department. Supports and is responsible for compliance with CT Children's, state, and federal laws, policies, and regulations. Manages the pharmacy technician responsibilities in the hospital and the expansion of services outside of dispensary roles. Provides leadership to the department and ensures effective management of human resources and fiscal resources in accordance with current organizational policies and procedures. Reports to the Clinical Pharmacy Manager.

Job Duties


* Establishes and communicates a clear vision for the pharmacy technician staff that is focused on patient safety and regulatory compliance, and, is aligned with organizational objectives.
* The assistant manager is responsible for fostering staff growth and development both professionally and personally.
* The assistant manager should take part in engaging team members with organizational initiatives such as cultivating departmental diversity, equity, and inclusion; creating a culture of respect; and being an ally.
* Establishes and implements short- and long-term operational goals to support the expansion of pharmacy services (both clinical and operational) throughout the organization within the scope of pharmacy.
* Monitors and evaluates pharmacy technician training, productivity, and growth. The assistant manager along with the leadership team, evaluates technician's growth potential to optimize patient care, safety, and continuity of care provided by the department.
* Provide support, guidance, and direction to pharmacy team and ancillary support services while promoting the values of our organization and facilitates teamwork and cooperation among staff.
* Works jointly with members of the pharmacy leadership team in efforts to optimize pharmacy operations as a collaborative responsibility..


* Coordinates, supervises, and manages pharmacy programs and activities including, but not limited to, day-to-day medication prep/delivery and supporting infrastructural systems (automated dispensing cabinets, remote IV checking, kit preparation services, electronic health record, etc.) Utilizes lean processes and continual improvement pillars to optimize these systems to support patient care/safety and optimization of workflows.
* Ensures compliance with state/federal documentation requirements regarding medication dispensing, controlled substances, etc.
* Works with organizational stakeholders to create opportunities for pharmacy staff expansion of duties outside of the dispensary role.
* Provide constructive feedback to team members via quarterly check-ins, annual reviews, and as needed when required to promote patient safety. Manage performance improvement programs implemented for staff members to support team member success within the organization.
* Designs, establishes and maintains a pharmacy technician staffing and scheduling plan (including staffing when required) that effectively accomplishes the department's goals and objectives.
* Collaborates in the development and review of policies and procedures governing operations of the pharmacy department.
* Provides appropriate development opportunities to ensure the pharmacy technician staff is competent and continually improving their performance.
* Demonstrate and communicate knowledge of the age-related differences and needs of patients in appropriate, specific populations from neonate through adolescence to ensure patient safety.
* Optimization of different applications related to pharmacy operational excellence including automated dispensing machines, IV management workflow system, inventory management/ carousel, controlled substance applications and electronic medical record as it relates to pharmacy specific operations.

Supervisory Duties

* Hiring, oversight, management, and development of 20-25 pharmacy technician staff
* Communicates expectations, provides ongoing coaching/feedback, objectively assess employee performance and provide appropriate rewards, recognition, and/or discipline as warranted. As necessary, develop, enact, and carry-out performance improvement plans with team members not meeting expectations. Formal check-ins for goals and feedback as discussed above include quarterly meetings with all direct reports.
* Perform regular rounds with staff to enhance employee engagement and celebrate individual and/or departmental successes.
* Ensures compliance with all Human Resource policies and procedures.
* Leadership resource/On Call; this role rotates through an on-call team comprised of the assistant manager of operations, the pharmacy manager, and pharmacy director to meet the urgent needs of the staff in and outside of normal business hours (one week of on call per 3 week period).
* Minimum education: Bachelor's degree in Pharmacy or PharmD required
* Minimum experience: 2 to 5 years in a hospital pharmacy, including 1 year supervisory responsibility
* Preferred education/experience:
* Hospital Residency training or equivalent institutional training
* Master's degree in management-related field or previous supervisory experience
* State/federal regulations and Joint Commission regulations that directly affect the management of the pharmacy services, documentation and patient rights
* Basic knowledge of human resource policies and procedures
* Previous pediatric experience highly preferred

* Knowledge of:
* Working knowledge of Microsoft Windows operating system; Intermediate skills in Microsoft Office (Word, Excel, PowerPoint) and pharmacy information system
* Pharmacy Automation in an institutional setting

Skilled at:

* Evaluating operations and procedures, formulating policy and developing and implementing new strategies and procedures
* Exceptional interpersonal skills and the ability to interact and work effectively with medical center leadership and clinical and other support staff, government agencies, physicians, third party payors
* Advanced verbal and written communication skills and the ability to present effectively to small and large groups of varying education levels

Ability to:

* Use independent judgment and to appropriately manage and impart information to a range of constituents.
* Foster a cooperative work environment.
* Manage competing priorities.
* Develop, plan and implement short and long-range goals.
* Effectively manage employees through appropriate staffing, employee development and performance management.
* Persuade and influence others in the direction of the organization.
* Set a framework for effective change management within the department and effectively create change.

Required: Current State of CT Pharmacist's license issued by the Department of Consumer Protection.

Preferred: Board Certification in a related specialty from the Board of Pharmacy Specialties

Hartford, CT12040

Keywords: Connecticut Children's Medical Center, Hartford , Assistant Manager, Pharmacy - SIGN ON BONUS OFFERED!!!, Executive , Hartford, Connecticut

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