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Project Manager

Company: Crescens Inc.
Location: Hartford
Posted on: November 24, 2022

Job Description:

Job Title: Project/Program Manager
Location: Hartford CT
Duration: 10+ Months
Type: Contract

Experiences Required for This Role
Project Planning & Management - At least 3 years of experience and use cases with the following:

  • Defining project scope and schedule
  • Focusing on regular and timely delivery of value and ensuring sprints are completed on-time
  • Organizing and leading project status and working meetings
  • Preparing and distributing progress reports
  • Communicating plan deviations
  • Performing delivery planning for assigned projects
  • Defining and managing a well-defined project management process
  • Championing ongoing process improvement initiatives

    Risk/Issue Management & Mitigation - At least 3 years of experience and use cases with the following:

    • Identifying and mitigating plans
    • Resolving issues to keep the project moving
    • Proactively avoiding risks
    • Ensuring the team meets required policies
    • Making recommendations for continuous improvement

      Product Owner Support - At least 3 years of experience and use cases with the following:

      • Supporting the Product Owner in managing expectations for project deliverables
      • Managing stakeholder communications
      • Helping to implement an effective system of project governance

        Team Management & Team Building - At least 3 years of experience and use cases with the following:

        • Assisting in team development while holding teams accountable for their commitments
        • Removing roadblocks
        • Assigning tasks to individuals and balancing the workload across teams
        • Leveraging organizational resources to improve team and individual capacity for project work
        • Ensuring team members are fully engaged in the project, making a meaningful contribution and encouraging a sustainable pace
        • Motivating team members

          Digital Platforms, Tools and Discipline - At least 2 years of experience and use cases with the following:

          • Working with enterprise scale digital platforms specializing in at least 3: omni-channel service delivery, web content management, customer relationship management, identity and data integration
          • Establishing continuous improvement/delivery pipeline to continually improve products post-launch based on customer research and feedback
          • Leading documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change
          • Using of productivity, communication, and analysis tools to manage iterative delivery, such as JIRA/Confluence, Google Analytics, Git Repository, Microsoft Teams, Microsoft Office (Word, PowerPoint, Excel)

            Knowledge, Skills, and Ability
            Project Management

            • Experience with Jira and Confluence
            • Developing and supporting modern, agile product and project management processes
            • Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders
            • Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery
            • Scoping, prioritization, and translation of technical and design tasks into delivery plans
            • Government-specific task management
            • Data-driven decision-making

              Performance in Complex Situations

              • Communication and collaboration with state-wide partners
              • Clearing challenges for team members
              • Comfort in blazing a path through an ambiguous work environment
              • Judgement fitting to the ever-changing environment
              • Ability to juggle multiple project workstreams

                Service Design Team Building

                • Supporting teammates' skills and behaviors development and delivery
                • A balance between strong domain expertise and flexibility
                • Prioritization, organization, and triage in an independent environment
                • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
                • Ability to maintain strict confidentiality
                • Judgement in dealing effectively and diplomatically with all levels of government staff

                  Preferred Skills & Qualifications
                  Other Desirable Skills

                  • 2 years of user-centered design
                  • 2 years of user research and analytics
                  • 2 years of management/supervisory experience
                  • 2 years of customer relationship management platforms such as Salesforce

                    3 years of web content management platforms such as Sitecore

Keywords: Crescens Inc., Hartford , Project Manager, Executive , Hartford, Connecticut

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