Senior Manager Prospect Application Experience
Company: American Express
Posted on: January 24, 2023
DescriptionYou Lead the Way. Weve Got Your Back.With the right
backing, people and businesses have the power to progress in
incredible ways. When you join Team Amex, you become part of a
global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here,
youll learn and grow as we help you create a career journey thats
unique and meaningful to you with benefits, programs, and
flexibility that support you personally and professionally.At
American Express, youll be recognized for your contributions,
leadership, and impactevery colleague has the opportunity to share
in the companys success. Together, well win as a team, striving to
uphold our company values and powerful backing promise to provide
the worlds best customer experience every day. And well do it with
the utmost integrity, and in an environment where everyone is seen,
heard and feels like they belong.Join #TeamAmex and let's lead the
way together.As marketers at one of the most iconic brands in the
world, we play a major role in building authentic relationships
with customers who impact life and business around the world. Here,
creativity and inspired storytelling combine with powerful
data-based marketing and hyper-personalized digital communication
to create a genuine human connection that drives business results.
As a part of our diverse community of marketers, you can have a
breadth of different marketing experiences and do virtually
anything from connecting small businesses to new customers to
uncovering insights that inspire the future of payments. Create a
dynamic career while doing work that matters for people and
businesses everywhere. Find your place in marketing on
#TeamAmex.How will you make an impact in this role?American Express
Global Commercial Services (GCS) is the leading provider of payment
solutions for businesses of all sizes. Within GCS, the US Small &
Medium Enterprise (SME) segment is a key area of strategic focus
and investment. The Digital Commerce team accelerates growth for US
SME by developing best-in-class, integrated digital experiences
from the first touchpoint in the acquisition journey through
onboarding.The Manager / Sr. Manager will play a pivotal role in
the success of the digital commerce channels, creating a seamless
digital journey from our website though to our digital application
and onboarding processes. S/he will need to have a proven track
record of building relationships across the organization and
driving results through influencing others, as well as the ability
to bring a broad-reaching, strategic mindset to the role.
- Launch new functionality and experiences across our proprietary
digital application & onboarding journeys.
- Increase engagement through digital capabilities, application
starts, application completion and approval.
- Partner closely with the digital product owner team to ensure
project prioritization and implementation timelines meet the
requirements driven by marketing or product.
- Build close relationships with Risk New Account, Enterprise
Digital & Analytics, and Global Servicing Group teams to deliver a
best-in-class application experience from the start of an
application journey to approval.
- Innovate and expand the foundational test & learn and research
- Represent the business outcomes required by marketing to be
solutioned and built by EDA Digital Product team.Minimum
- Strategic marketer with a demonstrated experience in marketing
or product development.
- Excellent prioritization, project management, and influencing
skills to bring together stakeholders and drive outcomes.
- Passion for creating best-in-class experiences for
- Ability to work in a fast-paced environment, including a
demonstrated ability to pivot quickly and confidently if
- Collaborative approach to solving business problems.
- Strategic thought leadership, a strong understanding and
natural curiosity on how the use of data and marketing levers can
drive marketing efficiency and acquisition.
- Effective presentation and communication skills.
- An external perspective and understanding of competitive
- Bachelor's degree required.QualificationsAmerican Express is an
equal opportunity employer and makes employment decisions without
regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age,
or any other status protected by law.We back our colleagues with
the support they need to thrive, professionally and personally.
That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we
preserve the important aspects of our unique in-person culture.
Depending on role and business needs, colleagues will either work
onsite, in a hybrid model (combination of in-office and virtual
days) or fully virtually.If the role you are applying for is
designated as hybrid or onsite, you will be required to demonstrate
that you have completed your primary COVID-19 vaccination series
(i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order
to work in or visit any of our offices. This requirement is subject
to legally required accommodations.US Job Seekers/Employees - Click
here to view the EEO is the Law poster and supplement and the Pay
Transparency Policy Statement.Salary Range: $80,000.00 to
$155,000.00 annually sales incentive equity (if applicable)
benefitsThe above represents the expected salary range for this job
requisition. Ultimately, in determining your pay, we'll consider
your location, experience, and other job-related factors.American
Express is an equal opportunity employer and makes employment
decisions without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, veteran status,
disability status, age, or any other status protected by law.We
back our colleagues with the support they need to thrive,
professionally and personally. That's why we have Amex Flex, our
enterprise working model that provides greater flexibility to
colleagues while ensuring we preserve the important aspects of our
unique in-person culture. Depending on role and business needs,
colleagues will either work onsite, in a hybrid model (combination
of in-office and virtual days) or fully virtually.US Job
Seekers/Employees - Click here to view the EEO is the Law poster
and supplement and the Pay Transparency Policy Statement.If the
links do not work, please copy and paste the following URLs in a
new browser window: https://www.dol.gov/agencies/ofccp/posters to
access the three posters.Job: MarketingPrimary Location: United
StatesSchedule Full-timeReq ID: 22028275
Keywords: American Express, Hartford , Senior Manager Prospect Application Experience, Executive , Hartford, Connecticut
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