Clinical Case Manager

Company: Mercy Housing & Shelter Corp
Location: Hartford
Posted on: March 13, 2023

Job Description:

Community Housing AdvocatesAn Affiliate of Mercy Housing & Shelter Corp. and My Sisters' Place Job Title: Clinical Case ManagerDepartment: Homeless OutreachReports To: Director of Supportive HousingFLSA Status: Non-Exempt Scheduled Work Times/Locations Monday - Friday, 8:30AM - 4:30PM; flexibility for nights and weekends are required. Location: 76 Pliny Street Hartford, CT 06120 Job Summary: The Clinical Case Manager will work to support the Mission of My Sisters' Place which is committed to ending homelessness and empowering women, families, and others in Greater Hartford to achieve independence and stability in their communities by providing housing and supportive services. The Clinical Case Manager holds primary responsibility for working towards the goal of each client's full and productive integration with the community. Will work as a member of the Homeless Outreach Team at CRMHC and be able to provide a full range of intensive clinical case management services to clients needing assistance to engage or re-engage with mental health and/or substance abuse treatment The Case Manager will provide services in a medium sized nonprofit, multi-cultural, recovery-oriented organization within a computerized, multi funded (state, local, federal and donor) environment. This position provides these services for both My Sisters' Place and Open Hearth. The Clinical Case Manager interfaces with the Executive Director, Vice President of Programs & Operations, Assistant Program Supervisors, supervisor, program staff, volunteers, other organizations, individuals & families and children of our agency, clients with mental health/substance abuse issues, CRMHC and Hope Team and Open-Hearth Staff. Duties & Responsibilities:

• Identify and provide outreach and engagement functions to shelter and transitional living program residents with mental health, addiction and co-occurring disorders including identification of behavioral health concerns, education of residents in group and individual modalities and assistance in gaining access to needed are in the behavioral health system.
• Identify clients in need of case management and/or outreach engagement services and link clients with those services.
• Develop comprehensive assessments (intakes) for clients eligible for services at CRMHC, present clients for disposition for CRMHC services.
• Provide clinical consultation and education on behavioral health issues.
• Provide clinical documentation of client assessments and contracts as required by CRMHC and MSP and Open Hearth.
• Provides comprehensive planning and active supports for the care, treatment, and safety of the agency's clients.
• Demonstrates understanding and evaluates clients by acknowledging individual psychological difficulty, ethnicity, and history.
• Assists clients with the development of individual plans and goals and provides supports for achievement.
• Mediates client disagreements and provides crisis interventions.
• Recognizes varied needs of individuals and plans programs to accommodate differences and to support a healthy group dynamic.
• Assists clients with the coordination of health services and, as necessary, schedules client appointments for and provides transportation to physicians, clinicians, and other health care professionals.
• Maintains communication with clients' families and conservators if appropriate.
• Acts as liaison with other parties and advocates for client needs.
• Maintains current records, logs and files and completes other reports and correspondence as necessary.
• Acts as liaison with other agencies, i.e., DSS, SSI, CRMHC, and other social and vocational agencies to advocate for and assist clients.
• Assists in maintaining a clean, safe environment including staff areas and agency vehicles.
• Attends and participates in meetings, conferences, seminars, and trainings as appropriate.
• Participates with planning activities for clients, program, and agency.
• Performs other duties as assigned. Supervisory Duties & Responsibilities:
  • This position does not have any supervisory responsibilities. Education and Experience:
    • Master's Degree in Social Work or related field preferred; plus, three to five years of experience in social work, rehabilitation therapy, or behavioral science.
    • Excellent verbal and written communication skills.
    • Clinical background with the ability to work with multicultural clientele.
    • Knowledge of case management principles, practices, and procedures.
    • Considerable knowledge and experience in the dynamics of individual and group behavior.
    • Computer proficiency (i.e., databases, Microsoft Word, Excel), required.
    • Bilingual fluency (English/Spanish) preferred. Certificates and Licenses
      • Valid driver's license, clean driving record and proof of current automobile insurance, and reliable transportation required.
      • Proof of COVID-19 vaccination required. Salary
        • Will commensurate with experience.
          • Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive PTO (paid time off) per year, plus 12 paid holidays. Physical Demands
            • The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting.
            • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. CHA, My Sisters' Place and Mercy Housing and Shelter Corporation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. PI203861869

Keywords: Mercy Housing & Shelter Corp, Hartford , Clinical Case Manager, Executive , Hartford, Connecticut