Technical Project Manager
Company: American Express
Location: Hartford
Posted on: March 18, 2023
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Job Description:
**Description****You Lead the Way. We've Got Your Back.**With
the right backing, people and businesses have the power to progress
in incredible ways. When you join Team Amex, you become part of a
global and diverse community of colleagues with an unwavering
commitment to back our customers, communities and each other. Here,
you'll learn and grow as we help you create a career journey that's
unique and meaningful to you with benefits, programs, and
flexibility that support you personally and professionally.At
American Express, you'll be recognized for your contributions,
leadership, and impact-every colleague has the opportunity to share
in the company's success. Together, we'll win as a team, striving
to uphold our company values and powerful backing promise to
provide the world's best customer experience every day. And we'll
do it with the utmost integrity, and in an environment where
everyone is seen, heard and feels like they belong.Join Team Amex
and let's lead the way together.As part of our diverse tech team,
you can architect, code and ship software that makes us an
essential part of our customers' digital lives. Here, you can work
alongside talented engineers in an open, supportive, inclusive
environment where your voice is valued, and you make your own
decisions on what tech to use to solve challenging problems.
American Express offers a range of opportunities to work with the
latest technologies and encourages you to back the broader
engineering community through open source. And because we
understand the importance of keeping your skills fresh and
relevant, we give you dedicated time to invest in your professional
development. Find your place in technology of #TeamAmex.**How will
you make an impact in this role?**FocusLeverages technical
understanding to support executional certainty for product and
engineering teams. Ensures visibility across stakeholder groups of
outstanding issues, risks, and delivery status. Identifies,
supports, and/or actions next steps to resolve impediments to
delivery and forges new capabilities based on environmental changes
and needs.Key Responsibilities+ Works with streaming product
manager and engineering team to drive projects for our customers+
Schedule meetings, take notes and drives results based on team
goals+ May need to step into operational role for enterprise wide
events+ Drives execution on defined projects or tasks in low to
medium-complexity+ environments+ Works within and across team(s) to
track risks and impediments to project+ delivery and escalate
accordingly+ Facilitates technical conversations (e.g., relating to
architectural approach and+ system design) and documents
solutions)+ Provides and consolidates inputs for leadership updates
on delivery status and+ key decisions needed to support project
delivery+ Identifies and articulates opportunities for improvements
to the delivery process;+ assists relevant teams in redesigning
process flows+ Tracks relevant OKR/KPIs+ Participates in PI
planning meetings and other Agile ceremonies for team/team to+
pressure tests plans for feasibility, capacity, and risk+
Facilitates and supports coordination, collaboration, and alignment
between+ Product Owners, Architects, and Engineers to meet
regulatory and technical requirements+ Monitors and ensures
compliance with SDLC standards+ Facilitates and plans change
management and release management activities+ Identifies inter-team
technical dependencies and gaps in technical management+ Follows
and instills documentation best practices to ensure designs meet+
requirements+ Drives technical and regulatory consistency across
workstreams; contributes+ documentation to ensure ongoing
maintenance and development of technical and regulatory
solutionsScope of Impact/Influence+ Partners with Engineering teams
to facilitate alignment on the architectural+ approach and
technical strategy to execute delivery+ Responsible for tracking
delivery, and activities related to low to medium+ complexity
initiatives by adding to design discussions, issue resolution, and
removing obstacles to ensure program goals are met.+ Embraces the
Technology SDLC process and role models a continuous+ improvement
mindsetEducation & Experience+ Bachelor's Degree in technical
discipline or equivalent work experience required;+ advanced degree
preferred+ Certifications in project management methodologies a
plus+ Prior experience in program delivery or project management
experience is a plus+ Experience with Agile/ SAFe /Lean
methodologies a plus+ Experience with Cisco WebEx and Qumu Cloud is
a plus but not requiredHigh-performing Behaviors+ Independently
drives work with supervision, guidance, and coaching from line+
manager and senior members of Engineering team+ Leverages existing
approaches to solve defined problems+ Ability to manage multiple
projects across multiple teams+ Presents clearly and coherently to
internal stakeholdersKnowledge/Skills+ Technical knowledge
sufficient to understand and discuss technical challenges and
systems design. Ability and aptitude to learn new technical skills
quickly.+ Basic understanding of major coding languages to track
delivery challenges and solutioning+ Adequate documentation skills
across technical and non-technical requirements+ Ability to
understand organizational, product, and industry standard metrics.+
Ability to leverage metrics to diagnose problems and improve
delivery+ Ability to collaborate across teams and bring different
opinions to consensus+ Understanding of the full life cycle of
product development, from concept to delivery, including Test
Driven Development (TDD)+ Ability to manage the post-production
processes, drive quality, and implement testing best practices+
Aptitude in technical problem solving and issue-resolution+ Ability
to maintain a high attention to detail in a deadline-driven work
environment+ Strong verbal and written communication skills with
demonstrated experience engaging cross-functional stakeholders and
business partners+ Understanding of project management process,
project management software tools, templates, and management
techniques+ Ability to coordinate change in a dynamic environment
and influence others without direct authority**Technology Core
Competencies**+ Adaptive Communication+ Agile Practices+ Industry
and Company Knowledge+ Organizational Change Management+ Technical
Acumen+ Technology Industry Trends**Game Changers**+ Adaptability+
Collaboration & Teamwork+ Continuous Improvement+ Courage+
Curiosity+ Ingenuity+ Servant Leadership+
Tenacity**Qualifications**Salary Range: $85,000.00 to $150,000.00
annually bonus benefitsThe above represents the expected salary
range for this job requisition. Ultimately, in determining your
pay, we'll consider your location, experience, and other
job-related factors.American Express is an equal opportunity
employer and makes employment decisions without regard to race,
color, religion, sex, sexual orientation, gender identity, national
origin, veteran status, disability status, age, or any other status
protected by law.We back our colleagues with the support they need
to thrive, professionally and personally. That's why we have Amex
Flex, our enterprise working model that provides greater
flexibility to colleagues while ensuring we preserve the important
aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid
model (combination of in-office and virtual days) or fully
virtually.US Job Seekers/Employees - Click here to view the "Know
Your Rights" poster and supplement and the Pay Transparency Policy
Statement.If the links do not work, please copy and paste the
following URLs in a new browser window:
https://www.dol.gov/agencies/ofccp/posters to access the three
posters.**Job:** Technology**Primary Location:** United
States**Schedule** Full-time**Req ID:** 23002833
Keywords: American Express, Hartford , Technical Project Manager, Executive , Hartford, Connecticut
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