Manager, Program Management
Company: CVS Pharmacy
Location: Hartford
Posted on: May 23, 2023
|
|
Job Description:
Search by job title, category, or Military MOS code Job ID:
2429963BR
Category:Human ResourcesAddress: 151 Farmington Ave Rogers Bldg
Location: Hartford, CTJob Description
As the Manager of Program Management - ServiceNow, you are
responsible for designing, developing, and delivering programs that
support our enterprise HR team with the delivery of digital
services within our operating model. You will also:
- Effectively and professionally develop and execute a program that
enables our HR team to use ServiceNow technology effectively to
achieve an excellent colleague experience, including program
delivery to our internal colleagues, stakeholders, and external
third-party teams
- Liaise with service delivery and third-party team(s) to
understand program requirements to establish strategy and approach
for the program
- Be accountable for the delivery of the program. Such as training
plans and presentations
- Support ServiceNow product upgrades to ensure documentation is
up-to-date and a training and readiness plan is designed and
executed
- Take the lead to develop and monitor success measures, leveraging
the service deliver team and others as appropriate, to evaluate the
health of the program delivery
- Liaise with technology team to share customer needs and support
issue resolution
- Collaborate with communications, change management, and COE teams
to support product changes and overall operational readiness
- Support testing and system validation by establishing user
journeys, test scripts, UEV testing, etc.
- Assist with operational delivery as needed: e.g., VA training,
knowledge and information reviews and updates, etc.
- Independently lead problem solving activities within the program
scope assessing risks and actions to accomplish program
objectives
- Perform other job-related duties as assignedPay Range
The typical pay range for this role is:
Minimum: 60,300
Maximum: 130,000Please keep in mind that this range represents the
pay range for all positions in the job grade within which this
position falls. The actual salary offer will take into account a
wide range of factors, including location.Required
Qualifications
--- 5 or more years of experience designing, developing, and
delivering programs that enable HR teams to effectively use HR
systems, preferably ServiceNow
--- 3 years of exceptional project management skills
--- Required experience working in HR systems, preferably
ServiceNow and WorkdayPreferred Qualifications
--- Strategic-thinking skills with an ability to collaborate with
team members
--- Strong organization and communication skills including
presentation skills
--- Experience creating and delivering training and change
management materials
--- Ability to work independently using sound judgement/reasoning
skills to achieve exceptional resultsEducation
Bachelor's degree in education, management, business administration
or related field; equivalent experience work experience may
substituteBusiness Overview
Bring your heart to CVS Health Every one of us at CVS Health shares
a single, clear purpose: Bringing our heart to every moment of your
health. This purpose guides our commitment to deliver enhanced
human-centric health care for a rapidly changing world. Anchored in
our brand - with heart at its center - our purpose sends a personal
message that how we deliver our services is just as important as
what we deliver. Our Heart At Work Behaviors--- support this
purpose. We want everyone who works at CVS Health to feel empowered
by the role they play in transforming our culture and accelerating
our ability to innovate and deliver solutions to make health care
more personal, convenient and affordable. We strive to promote and
sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal
opportunity employer, as are the physician-owned businesses for
which CVS Health provides management services. We do not
discriminate in recruiting, hiring, promotion, or any other
personnel action based on race, ethnicity, color, national origin,
sex/gender, sexual orientation, gender identity or expression,
religion, age, disability, protected veteran status, or any other
characteristic protected by applicable federal, state, or local
law. We proudly support and encourage people with military
experience (active, veterans, reservists and National Guard) as
well as military spouses to apply for CVS Health job
opportunities.
Apply
Keywords: CVS Pharmacy, Hartford , Manager, Program Management, Executive , Hartford, Connecticut
Click
here to apply!
|