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Manager - Knowledge Management, Training & Sales Enablement (Bento for Business)

Company: U.S. Bank
Location: Hartford
Posted on: May 27, 2023

Job Description:

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
Position Responsibilities:

  • Provides training for product launches in an ongoing manner.

  • Iterates, optimizes, refines and promotes efficiencies in an ongoing manner.

  • Builds trust with stakeholders in building training, etc.

  • Directly and through subordinates, identifies, designs and assesses training tools, resources, programs and policies that support the business needs and strategic plan while being responsive to business line training needs.

  • Regularly interfaces with line management and participates in project task forces to identify training needs and ensure the effective implementation, communication, administration and assessment of training programs.

  • Analyzes training needs and requirements; investigates available training options to determine the most cost-effective alternatives.

  • Ensures that training staff have the tools necessary to effectively deliver and administer programs; pilots designed courses; ensures the delivery of high-quality training and development programs.

  • Analyzes, recommends, negotiates and maintains training vendor contracts and relationships.

  • Develops and maintains a resource training and development library; ensuring that catalogs of core curriculum and training resources are disseminated to appropriate areas of the corporation.

  • Oversees the training administrative process and identifies opportunities for automation to improve efficiencies. Plans, develops, establishes and controls assigned organization and budget functions, as well as human resources functions.

    Basic Qualifications

    • Bachelor's degree, or equivalent work experience

    • Eight or more years of relevant experience

    • Two or more years of supervisory/management experience

      Preferred Skills/Experience

      • Experience in building internal and external training for product launches strongly preferred.

      • Experience building trust with partners and stakeholders.

      • Thorough knowledge of the design, delivery, administration and evaluation of training and development programs

      • Effective consultative, project management, analytical, planning and organizational skills

      • Ability to interact effectively with all levels of management

      • Effective interpersonal, verbal and written communication skills

        • Master's degree preferred

          If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
          Learn how the way we work at U.S. Bank (https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf) drives meaningful relationships with our customers and collaboration across the company.
          Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

          • Healthcare (medical, dental, vision)

          • Basic term and optional term life insurance

          • Short-term and long-term disability

          • Pregnancy disability and parental leave

          • 401(k) and employer-funded retirement plan

          • Paid vacation (from two to five weeks depending on salary grade and tenure)

          • Up to 11 paid holiday opportunities

          • Adoption assistance

          • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

            EEO is the Law
            U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS (https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf) EEO poster.
            U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
            The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, US Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401k contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $131,240.00 - $154,400.00 - $169,840.00
            U.S. Bank will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance.

Keywords: U.S. Bank, Hartford , Manager - Knowledge Management, Training & Sales Enablement (Bento for Business), Executive , Hartford, Connecticut

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