Manager - Knowledge Management, Training & Sales Enablement (Bento for Business)
Company: U.S. Bank
Location: Hartford
Posted on: May 27, 2023
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Job Description:
At U.S. Bank, we're on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel at-all from Day One.
Job Description
Position Responsibilities:
Provides training for product launches in an ongoing manner.
Iterates, optimizes, refines and promotes efficiencies in an
ongoing manner.
Builds trust with stakeholders in building training, etc.
Directly and through subordinates, identifies, designs and assesses
training tools, resources, programs and policies that support the
business needs and strategic plan while being responsive to
business line training needs.
Regularly interfaces with line management and participates in
project task forces to identify training needs and ensure the
effective implementation, communication, administration and
assessment of training programs.
Analyzes training needs and requirements; investigates available
training options to determine the most cost-effective
alternatives.
Ensures that training staff have the tools necessary to effectively
deliver and administer programs; pilots designed courses; ensures
the delivery of high-quality training and development programs.
Analyzes, recommends, negotiates and maintains training vendor
contracts and relationships.
Develops and maintains a resource training and development library;
ensuring that catalogs of core curriculum and training resources
are disseminated to appropriate areas of the corporation.
Oversees the training administrative process and identifies
opportunities for automation to improve efficiencies. Plans,
develops, establishes and controls assigned organization and budget
functions, as well as human resources functions.
Basic Qualifications
Bachelor's degree, or equivalent work experience
Eight or more years of relevant experience
Two or more years of supervisory/management experience
Preferred Skills/Experience
Experience in building internal and external training for product
launches strongly preferred.
Experience building trust with partners and stakeholders.
Thorough knowledge of the design, delivery, administration and
evaluation of training and development programs
Effective consultative, project management, analytical, planning
and organizational skills
Ability to interact effectively with all levels of management
Effective interpersonal, verbal and written communication
skills
If there's anything we can do to accommodate a disability during
any portion of the application or hiring process, please refer to
our disability accommodations for applicants
(https://careers.usbank.com/global/en/disability-accommodations-for-applicants)
.
Learn how the way we work at U.S. Bank
(https://assets.phenompeople.com/CareerConnectResources/prod/UBNAGLOBAL/documents/Thewaywework-1666895142717.pdf)
drives meaningful relationships with our customers and
collaboration across the company.
Benefits:
Our approach to benefits and total rewards considers our team
members' whole selves and what may be needed to thrive in and
outside work. That's why our benefits are designed to help you and
your family boost your health, protect your financial security and
give you peace of mind. Our benefits include the following (some
may vary based on role, location or hours):
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and
tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to
80 hours per calendar year unless otherwise provided by law
EEO is the Law
U.S. Bank is an equal opportunity employer committed to creating a
diverse workforce. We consider all qualified applicants without
regard to race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, among
other factors. Applicants can learn more about the company's status
as an equal opportunity employer by viewing the federal KNOW YOUR
RIGHTS
(https://eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf)
EEO poster.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security
E-Verify program in all facilities located in the United States and
certain U.S. territories. The E-Verify program is an Internet-based
employment eligibility verification system operated by the U.S.
Citizenship and Immigration Services. Learn more about the E-Verify
program
(https://careers.usbank.com/verification-of-eligibility-for-employment)
.
The salary range reflects figures based on the primary location,
which is listed first. The actual range for the role may differ
based on the location of the role. In addition to salary, US Bank
offers a comprehensive benefits package, including incentive and
recognition programs, equity stock purchase 401k contribution and
pension (all benefits are subject to eligibility requirements). Pay
Range: $131,240.00 - $154,400.00 - $169,840.00
U.S. Bank will consider qualified applicants with criminal
histories in a manner consistent with the San Francisco Fair Chance
Ordinance.
Keywords: U.S. Bank, Hartford , Manager - Knowledge Management, Training & Sales Enablement (Bento for Business), Executive , Hartford, Connecticut
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