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Program Architect, Health Insurance

Company: Vlocity
Location: Hartford
Posted on: July 1, 2020

Job Description:

Job DescriptionVlocity Advisory Services (Program Architects) provide trusted Industry-specific business and enterprise-level technical advice to major customer organizations globally.We work within the broader Vlocity Customer Success team and serve as the Customer Advocate to ensure success throughout the Customer life cycle.The Vlocity Program Architect will be well versed in using the Vlocity Industry Cloud Applications and Methodologies strategically.A Vlocity Program Architect will engage our Customers, from CxO to program level, to understand their business priorities, their technology architecture landscape and digital strategic aims in order to ensure effective digital transformation with great holistic success.We live the Vlocity values in everything we do: Customers First, Integrity, People at the Core, Innovation, Speed matters, Giving Back & We are all shareholders.ResponsibilitiesCollaborate with customer to understand and execute against the long term strategyBe the overall Vlocity customer advocate for enabling the digital transformation by actively engaging full-time to providing solution/technical guidance and demonstrating leadershipTake accountability for the Vlocity architecture and design. Provide design guidance/patterns to customer, other SIs and implementation teamEnsure you have a deep understanding of the Vertical IndustryContinuously provide best practices to ensure the customer receives desired returns on investmentBe a conduit to Vlocity product and engineering team on behalf of the customer. Align customer on future roadmap and upgradesBecome highly certified and recognized Vlocity platform expertParticipate in specific governance meetings where Vlocity needs representationBuild CxO, business, IT and enterprise architect level relationships within the customer team. Being able to influence leaders from customer teams is crucialContribute to the growth of PA program across Vlocity globally. Mentor newer team members on being a top performer in that roleMeasuring Program Architect value-add to the customer and ensure high stickinessExperienceExtensive (10+ years) experience and understanding of the health industry and need for digital disruptionFoundational understanding of individual, small group, large group plans supporting medical, dental, vision offerings10+ years of enterprise consulting experience spanning large organizations and enterprise platforms such as Salesforce.com, Oracle, Siebel, Microsoft, Amdocs, Netcracker, etc.5+ years experience as a Senior Architect and/or CTO in a mid to large sized organization. Successfully demonstrated leadership and influential skills in a complex organizationExperience with key areas of enterprise architecture, including integration technologies, master data management, AWS, CDNs, etc.Experience with Agile implementation frameworksAbility to work independently and be a self-starter in one or more of the following domains: front- and back-end solution architecture, web/mobile solutions, development and release management strategies, change management, and direct leadership in designing solutions that meet or exceed customer needsProven ability to analyze, design, and optimize business processes via technology and integrationGuiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business valueAccomplished speaker with the ability to evangelize best practices at various levels within a large organization, SIs or a combination of the twoContinually study new Vlocity & Salesforce technologies and functionality, as well as be involved in projects that push the capabilities of existing technologiesExcellent communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audienceStrong presentation skills. Able to effectively present and defend a point of view to a variety of audiencesTravel to the client site (average of 75%), but may be higher or lower based on the client engagementPassionate about solving tough client problemsTechnical SkillsSalesforce Certified preferred- Admin, Developer, Sales and Service CloudsAlternatively, Architecture certifications from equivalent platforms (AWS, Oracle---)Prior platform experience at Oracle, Amdocs, Integration Platforms such as Informatica, SSO, Security/Data Privacy, Mobile, etc.Extensive experiences with integration platforms supporting mission-critical, large volumesUnderstanding of Integration Patterns and Enterprise Component architecture Understanding of DevOps and Release Management for large scale transformation projectsAbility to use Google and Microsoft productivity toolsNot afraid to get hands dirty to solve problems or demonstrate certain development patternsUnderstanding of Mobile and Lightning Style frameworks and channelsDesired Certifications / QualificationsSalesforce.com certifications in Administration, Sales/Service Cloud, Marketing Cloud, etc.Bachelor's or Master's degree in Computer Science, Software Engineering, STEM Subject, Business or a related fieldProduct catalog and CPQ solutions (e.g. Apttus, Siebel, Steelbrick, NetCracker, Amdocs, etc)Affiliated to industry forums such as TM Forum (SID, eTOM), InsurTechSolid understanding of regulations such as HIPAA, GDPR, etc.TOGAF / Architecture qualificationAgile Methodology certification (eg Scaled Agile Framework)Seeking talent near or accessible to: New York, NY - Atlanta, GA - Chicago, IL - Dallas, TX - San Francisco, CA - Los Angeles, CA - Toronto, CanadaSan Francisco Fair OrdinanceVlocity, a Salesforce Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.Posting StatementVlocity, a Salesforce Company, Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Vlocity, a Salesforce Company, Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Vlocity, a Salesforce Company, Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Vlocity, a Salesforce Company, Salesforce.com or Salesforce.org.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Vlocity, a Salesforce Company will consider for employment qualified applicants with arrest and conviction records.

Keywords: Vlocity, Hartford , Program Architect, Health Insurance, Healthcare , Hartford, Connecticut

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