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Medical Claims Billing Representative - Remote

Company: UnitedHealth Group
Location: Hartford
Posted on: May 9, 2022

Job Description:

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration, and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SMIt takes a special person to be effective in stressful situations. In fact, it takes a gifted, diplomatic, and persistent person who can see past the challenge to a successful outcome. If that's you, get with us because this role at -UnitedHealth Group -is all about special. You'll consult directly with our customers who have outstanding medical bills to identify reasons for late payments and set up payment plans that are mutually agreeable. It's an important role and it will take all of your skills. Join us and discover the exceptional training, support, and opportunities to grow that you'd expect from a Fortune 10 -leader.This is a challenging role that requires providing best in class service to our customers during their times of difficulty. It's a fast-paced environment that requires focus and ability to multi-task throughout the day.This is a 40-hour, full time role working flexible shifts. Our hours of operation are 6:00am - 6:00pm based on your location. - We require our employees to be flexible enough to work any shift, any day of the week Monday - Friday during those hours. Opportunities for overtime will likely be available and include evenings or Saturdays. -Training will be conducted virtually from your home.*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.Primary Responsibilities:

  • Perform research on various computer systems and document customer information regarding status, payment expectations, notes of conversations and other relevant information
  • Use mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding medical bill accounts and balances
  • Obtain agreement on potential balance payoff and/or payment terms within stated level of authority and guideline limits
  • Prepare and submits reports to internal management on status of outstanding medical bills and proposed/planned payment settlement detailsYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
    • High school diploma / GED (or higher) OR equivalent years of working experience
    • 1+ years of experience with medical billing and healthcare insurance
    • 1+ years of experience in a related environment (i.e., office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
    • Computer skills, including working knowledge of Microsoft Windows and navigation, mouse and keyboarding skills
    • Intermediate level of Microsoft Excel (data entry, sorting/filtering)
    • Intermediate level of Microsoft Word (creating and editing documents)
    • Ability to work full-time, Monday - Friday between 6:00am - 6:00pm based on candidates' location. It may be necessary, given the business need, to work occasional overtime.Preferred Qualifications:
      • Medical claims experience
      • Knowledge of full version Adobe (creating and editing documents)Telecommuting Requirements:
        • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
        • Ability to keep all company sensitive documents secure (if applicable)
        • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet serviceUnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at Learn how Teresa, a Senior Quality Analyst, -works with -military veterans and ensures they receive the best benefits and experience possible. -Careers with OptumInsight. -Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do -your life's best work.SMColorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $15.00 to $25.19. The salary range for Connecticut / Nevada residents is $15.77 to $27.79. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.Keywords: #RPO, #YELLOW

Keywords: UnitedHealth Group, Hartford , Medical Claims Billing Representative - Remote, Healthcare , Hartford, Connecticut

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