Medical Assistant - Primary Care - 40hr
Company: Connecticut Children's Medical Center
Location: Hartford
Posted on: June 22, 2022
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Job Description:
Sign-on Bonus Available for qualified candidates with 1+ years
of MA experience: $1,500 VIDEO INTERVIEW REQUIRED To be considered
for next steps in the interview process, we require all Medical
Assistant applicants for positions in our Ambulatory Departments to
introduce themselves to us with a digital video interview.
(Applicants that are current employees of Connecticut Children's do
not need to complete a video interview.) Please complete your
application, and then return to this page to complete your digital
video interview. Click Here to take the first step in your
interview process with us, now! SUMMARY * Under the direct
supervision of the Practice Manager and /or Registered Nurse (RN),
performs a variety of administrative, clinical, departmental
support, and documentation duties to promote the health, safety,
and comfort of CT Children's patients and families. * ROLE
RESPONSIBILITIES * A Medical Assistant (MA) may be required to
perform any or all of the following fundamental Documentation,
Administrative, Clinical, and Department Support
functions:ADMINISTRATIVE SUPPORT* Supports the patient check-in and
check-out processes.* Scheduling and coordinating all patient
appointments.* Answering and directing calls.* Process
pre-authorizations and pre-certifications.* Prepare and files
medical record.* Provides cross coverage for other administrative
roles.* Maintains clinical files according to
organization/department protocol.* Processes patient related
correspondence.* Maintains confidentiality of patient
information.CLINICAL SUPPORT* Ensures efficient patient flow.*
Prepares treatment rooms and equipment for patient examinations.*
Provides appropriate procedural support following department
specific guidelines.* Performs initial intake of patient, up to and
including: Interviews patient and family to obtain chief
complaint/reason for visit, vital signs, and allergy information.
Accurately records and/or updates relevant patient information.*
Performs daily Quality Controls (QC) for all Point of Care (POC)
testing.* Obtain specimens, accurately performs and records patient
POC testing per policy.* Under provider and/or RN direction,
performs tracking and retrieval of patient lab/diagnostic testing
results to facilitate timely provider review and follow-up.* Under
provider and/or RN direction, performs the administrative functions
of the patient prescription renewal process in accordance to
policy.* Provides cross coverage for other appropriate clinical
roles.DEPARTMENTAL SUPPORT* Provide support as needed for
departmental medical record audits.* Cleans and stocks patient care
rooms between patients.* Maintains appropriate inventories of all
medical supplies.* Stocks and maintains all patient related forms
and educational materials.* Utilizes equipment appropriately and
notifies Practice Manager in a timely fashion of equipment/facility
break-down or damage.DOCUMENTATION* Documentation is legible and
falls within the appropriate MA scope/Organizational documentation
guidelines.* Accurately documents patient information on
appropriate forms. Demonstrates accuracy in basic data entryand
data retrieval of paper/electronic patient records.OTHER RELATED
ACTIVITES* Performs other duties as may be assigned to promote the
health, safety and comfort of CT Children's patients and families.
* Ability to travel to satellite locations may be required.*
Demonstrates knowledge of the age-related differences and needs of
patients in appropriate, specific populations form neonate through
adolescence and applies them to practice. Demonstrates cultural
sensitivity in all interactions with patients/families.*
Demonstrates an awareness of safety needs and a basic knowledge of
medical terminology, infection control, risk management, and
environment of care policies.* Asks questions, clarifications, and
assistance when needed and in situations that fall outside of the
MA scope of practice.* Demonstrates support for the mission,
vision, values, and goals of the organization through behaviors
that are consistent with CT Children's standards.* Basic
Understanding of CT Children's Policies and Procedures.*
Understanding of the organization's environment of care.Special
Considerations:Those Medical Assistants hired as a "float" or
exclusively for the satellites must demonstrate flexibility and
knowledge of documentation/procedures/workflow in the various
departments to maximally support the patient experience. Please
note this position will spend time in 3 offices: 100 Retreat,
Primary Care East, Primary Care West.Education: High School
Diploma, GED or equivalent; vocational training (defined below) may
substitute. Vocational training is defined as one of the following:
Completion of Medical Assistant training program approved by the
American Association for Medical Assistants or American Medical
Technologists or similar program provided by the military;
completion of Certified Nursing Assistant Program (Connecticut
certification preferred); Current BSN nursing student in an
accredited program and having completed 2 years of study and
"Fundamentals of Nursing" course; Experience: No prior experience
required. Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled
Keywords: Connecticut Children's Medical Center, Hartford , Medical Assistant - Primary Care - 40hr, Healthcare , Hartford, Connecticut
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