Bilingual (English / Spanish) Clinical Administrative Coordinator Senior - Remote
Company: UnitedHealth Group
Location: Hartford
Posted on: June 23, 2022
Job Description:
You'll enjoy the flexibility to telecommute* from anywhere
within the U.S. as you take on some tough challenges. Cuando se
trata de salir adelante y tienes la voluntad de ganar, vamos a
llamarlo gran potencial de carrera! Imagine being able to get
answers to your health plan questions from someone who speaks the
same language as you do. Or, the opposite, not being able to get
the answers. At UnitedHealth Group, we want our customers to get
those answers by speaking to one of our Bilingual Representatives.
If you're fluent in English and Spanish, we can show you how to put
all of your skills, your passions and your energy to work in a fast
- growing environment.Let's face it, no industry is moving faster
than health care. And no organization is better positioned to move
health care forward than UnitedHealth Group. We're out to use data,
technology and people in ways that help drive change and make the
health care system work better for everyone. As part of our
clinical support team, you will be a key component in customer
satisfaction and have a responsibility to make every contact
informative, productive and positive. Take this opportunity to work
with a Fortune 5 industry leader.This position is full - time.
Employees are required to work any 8-hour shift between the hours
of 9:30 AM - 5:30 PM PST. Training will be conducted virtually from
your home.*All Telecommuters will be required to adhere to
UnitedHealth Group's Telecommuter Policy.Primary
Responsibilities:
- Act as a Subject Matter Expert for other team members
- Manage the intake of members or the admission / discharge
information post notification
- Work with hospitals, clinics, facilities and the clinical team
to manage requests for services
- Manage the referral process, processing incoming and outgoing
referrals and prior authorizations, including intake, notification
and census roles
- Resolve inquiries from members and / or providersPart of the
challenge here is dealing positively with members and providers in
sometimes challenging circumstances. As a subject matter expert,
you'll also be the "go-to" resource for information. The
flexibility to work evening hours will also be required.You'll be
rewarded and recognized for your performance in an environment that
will challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma / GED (or higher)
- 2+ years of experience with analyzing and solving customer
problems
- 1+ years of experience with working in the health care
industry
- 1+ years of experience in working with medical terminology
- Bilingual fluency in English and Spanish
- Ability to work any 8-hour shift between the hours of 9:30 AM -
5:30 PM PSTPreferred Qualifications:
- Experience in working with health care insurance
- Experience in a hospital, physician's office, OR medical clinic
setting
- A clerical OR administrative support background OR experience
with working in a call center environment
- Experience in working with Medicare and / OR Medicaid
ServicesTelecommuting Requirements:
- Required to have a dedicated work area established that is
separated from other living areas and provides information
privacy
- Ability to keep all company sensitive documents secure (if
applicable)
- Must live in a location that can receive a UnitedHealth Group
approved high-speed internet connection or leverage an existing
high-speed internet serviceYour confidence, decisiveness and
perseverance will help you positively impact our patient lives.
It's an opportunity to do your life's best work.SM
UnitedHealth Group requires all new
hires and employees to report their COVID-19 vaccination
status.Military & Veterans find your next mission: We know your
background and experience is different and we like that.
UnitedHealth Group values the skills, experience and dedication
that serving in the military demands. In fact, many of the values
defined in the service mirror what the UnitedHealth Group culture
holds true: Integrity, Compassion, Relationships, Innovation and
Performance. Whether you are looking to transition from active duty
to a civilian career, or are an experienced veteran or spouse, we
want to help guide your career journey. Learn more at
https://uhg.hr/transitioning-militaryLearn how Teresa, a Senior
Quality Analyst, works with military veterans and ensures they
receive the best benefits and experience possible.
https://uhg.hr/vetUnitedHealth Group is working to create the
health care system of tomorrow.Already Fortune 5, we are totally
focused on innovation and change. We work a little harder. We aim a
little higher. We expect more from ourselves and each other. And at
the end of the day, we're doing a lot of good.Through our family of
businesses and a lot of inspired individuals, we're building a
high-performance health care system that works better for more
people in more ways than ever. Now we're looking to reinforce our
team with people who are decisive, brilliant - and built for
speed.Come to UnitedHealth Group, and share your ideas and your
passion for doing more. We have roles that will fit your skills and
knowledge. We have diverse opportunities that will fit your
dreams.Colorado, Connecticut or Nevada Residents Only: The salary
range for Colorado residents is $17.12 to $30.34. The salary range
for Connecticut / Nevada residents is $18.80 to $33.41. Pay is
based on several factors including but not limited to education,
work experience, certifications, etc. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.Diversity creates a healthier
atmosphere: UnitedHealth Group is an Equal Employment Opportunity /
Affirmative Action employer and all qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, age, national origin, protected veteran status,
disability status, sexual orientation, gender identity or
expression, marital status, genetic information, or any other
characteristic protected by law.UnitedHealth Group is a drug - free
workplace. Candidates are required to pass a drug test before
beginning employment.Keywords: #RPO, #YELLOW
Keywords: UnitedHealth Group, Hartford , Bilingual (English / Spanish) Clinical Administrative Coordinator Senior - Remote, Healthcare , Hartford, Connecticut
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