Medical Assistant - Primary Care - 40hr
Company: Connecticut Children's Medical Center
Location: Hartford
Posted on: August 5, 2022
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Job Description:
Job DescriptionSign-on Bonus Available for qualified candidates
with 1+ years of MA experience: $1,500VIDEO INTERVIEW REQUIREDTo be
considered for next steps in the interview process, we require all
Medical Assistant applicants for positions in our Ambulatory
Departments to introduce themselves to us with a digital video
interview. (Applicants that are current employees of Connecticut
Children's do not need to complete a video interview.) Please
complete your application, and then return to this page to complete
your digital video interview. Click Here to take the first step in
your interview process with us, now!SUMMARYUnder the direct
supervision of the Practice Manager and /or Registered Nurse (RN),
performs a variety of administrative, clinical, departmental
support, and documentation duties to promote the health, safety,
and comfort of CT Children's patients and families.ROLE
RESPONSIBILITIESA Medical Assistant (MA) may be required to perform
any or all of the following fundamental Documentation,
Administrative, Clinical, and Department Support
functions:ADMINISTRATIVE SUPPORT* Supports the patient check-in and
check-out processes.* Scheduling and coordinating all patient
appointments.* Answering and directing calls.* Process
pre-authorizations and pre-certifications.* Prepare and files
medical record.* Provides cross coverage for other administrative
roles.* Maintains clinical files according to
organization/department protocol.* Processes patient related
correspondence.* Maintains confidentiality of patient
information.CLINICAL SUPPORT* Ensures efficient patient flow.*
Prepares treatment rooms and equipment for patient examinations.*
Provides appropriate procedural support following department
specific guidelines.* Performs initial intake of patient, up to and
including: Interviews patient and family to obtain chief
complaint/reason for visit, vital signs, and allergy information.
Accurately records and/or updates relevant patient information.*
Performs daily Quality Controls (QC) for all Point of Care (POC)
testing.* Obtain specimens, accurately performs and records patient
POC testing per policy.* Under provider and/or RN direction,
performs tracking and retrieval of patient lab/diagnostic testing
results to facilitate timely provider review and follow-up.* Under
provider and/or RN direction, performs the administrative functions
of the patient prescription renewal process in accordance to
policy.* Provides cross coverage for other appropriate clinical
roles.DEPARTMENTAL SUPPORT* Provide support as needed for
departmental medical record audits.* Cleans and stocks patient care
rooms between patients.* Maintains appropriate inventories of all
medical supplies.* Stocks and maintains all patient related forms
and educational materials.* Utilizes equipment appropriately and
notifies Practice Manager in a timely fashion of equipment/facility
break-down or damage.DOCUMENTATION* Documentation is legible and
falls within the appropriate MA scope/Organizational documentation
guidelines.* Accurately documents patient information on
appropriate forms. Demonstrates accuracy in basic data entryand
data retrieval of paper/electronic patient records.OTHER RELATED
ACTIVITES* Performs other duties as may be assigned to promote the
health, safety and comfort of CT Children's patients and families.
* Ability to travel to satellite locations may be required.*
Demonstrates knowledge of the age-related differences and needs of
patients in appropriate, specific populations form neonate through
adolescence and applies them to practice. Demonstrates cultural
sensitivity in all interactions with patients/families.*
Demonstrates an awareness of safety needs and a basic knowledge of
medical terminology, infection control, risk management, and
environment of care policies.* Asks questions, clarifications, and
assistance when needed and in situations that fall outside of the
MA scope of practice.* Demonstrates support for the mission,
vision, values, and goals of the organization through behaviors
that are consistent with CT Children's standards.* Basic
Understanding of CT Children's Policies and Procedures.*
Understanding of the organization's environment of care.Special
Considerations:Those Medical Assistants hired as a "float" or
exclusively for the satellites must demonstrate flexibility and
knowledge of documentation/procedures/workflow in the various
departments to maximally support the patient experience.Please note
this position will spend time in 3 offices: 100 Retreat, Primary
Care East, Primary Care West.Education and ExperienceEducation:
High School Diploma, GED or equivalent; vocational training
(defined below) may substitute.Vocational training is defined as
one of the following: Completion of Medical Assistant training
program approved by the American Association for Medical Assistants
or American Medical Technologists or similar program provided by
the military; completion of Certified Nursing Assistant Program
(Connecticut certification preferred); Current BSN nursing student
in an accredited program and having completed 2 years of study and
"Fundamentals of Nursing" course;Experience: No prior experience
required.Licenses and CertificationsRequired: BLS/CPR for
Healthcare Providers from Heart American Heart Assoc or American
Red Cross within 1 month hire, and maintained thereafter.Preferred:
Certified Medical Assistant (CMA) granted by the American
Association of Medical Assistants or Registered Medical Assistant
(RMA) granted by the American Medical Technologists.
Keywords: Connecticut Children's Medical Center, Hartford , Medical Assistant - Primary Care - 40hr, Healthcare , Hartford, Connecticut
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