Triage Registered Nurse (RN) - Call Center
Company: Hartford HealthCare
Location: Hartford
Posted on: February 1, 2025
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Job Description:
Description Job Schedule: Full Time Standard Hours: 40 Job
Shift: Shift 1 Shift Details: Mon-Fri Work where every moment
matters. -
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Every day, more than 30,000 Hartford HealthCare employees come to
work with one thing in common: Pride in what we do, knowing every
moment matters here. -We invite you to become part of Connecticut's
most comprehensive healthcare network. -
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Hartford HealthCare Medical Group is one of the largest medical
practices in New England with multiple locations throughout
Connecticut and Rhode Island. We consist of a team of professionals
ranging from Medical Assistants to Physician Assistants and
everything in between. -Our physician led medical group enjoys an
excellent reputation with patients and the medical community,
offering primary care, urgent care and more than 30 different
specialties.
With our new state of the art Access Center, we are creating a
culture of "YES". A culture rooted in our values of Caring,
Integrity, Safety and Excellence. -At the Access Center, our Access
Champions thrive in an environment focused on the patient and
helping them choose the right clinician at the right place at the
right time. -Here our Access Champions are focused on providing
excellent customer service while having fun, working as a team and
making every interaction matter. -
Become an Access Champion and join us on our journey to YES!
Hybrid/Remote opportunities; No Nights, Weekends, or Holidays!
Expectation - will be - to be on -site -in Hartford, CT as needed
on a regular basis
We are offering an amazing opportunity to join our Telephone Triage
RN team in our Access Center (Call center) supporting Hartford
Healthcare Medical Group patient's gain access to appropriate and
timely care specific to them. This position has the opportunity to
be hybrid/remote, work from home position after training has been
completed, contingent upon meeting all standard quality and
performance criteria and having a suitable home office that meets
Access Center standards. -
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Job Description:
The Triage Registered Nurse-Access Center is a member of the Access
care team, responsible for using decision making skills to assess
patient needs. The Triage Nurse will apply clinical knowledge and
judgment and use decision making skills to analyze and act on
patient care issues. The RN will be providing clinical support in
assessment of symptoms, determination of symptom acuity, offering
information related to symptom management, patient education and
care coordinator. While answering calls demonstrates ability to
initiate appropriate nursing interventions in prompt, precise and a
professional manner. Assists patients and family members or other
clients with concern and empathy. Direct involvement with Access
Center staff in medical education that will help in delivery of
great Access Center Care.Qualifications --- - -2-3 years of
clinical nursing experience
--- - -Knowledge of computer and medical systems
--- - -Current State of CT RN license and current CPR certification
(*CPR cert required within 6 months of hire)
--- - -Bachelor's degree in Nursing preferred
We take great care of careers! With locations around the state,
Hartford HealthCare offers exciting opportunities for career
development and growth. -Here, you are part of an organization on
the cutting edge - helping to bring new technologies, breakthrough
treatments and community education to countless men, women and
children. -We know that a thriving organization starts with
thriving employees-- we provide a competitive benefits program
designed to ensure work/life balance. -Every moment matters. -And
this is your moment.
Keywords: Hartford HealthCare, Hartford , Triage Registered Nurse (RN) - Call Center, Healthcare , Hartford, Connecticut
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