Medical Receptionist
Company: Optum
Location: Hartford
Posted on: December 2, 2025
|
|
|
Job Description:
Opportunities with ProHealth Physicians, part of the Optum
family of businesses. When you work at ProHealth Physicians, your
contributions directly sustain the health and well-being of our
community. Discover high levels of teamwork, robust medical
resources and a deep commitment to exceptional care and service.
Join a leading community-based medical group and discover the
meaning behind Caring. Connecting. Growing together. ProHealth
Physicians, an Internal Medicine practice, has an immediate opening
for a friendly, patient focused and detail oriented Medical
Receptionist to join our team. The position is full-time (40
hours/week) Monday – Friday 8:00 am – 5:15 pm. May be asked to
float to local practices in the region for coverage. Primary
Responsibilities: - Schedule and triage appointment requests for
urgency according to approved protocols consistent with ProHealth’s
Appointment and Scheduling Guidelines. Consult a medical assistant
or licensed clinician for clinical decision making whenever
necessary - Use call processing and other applicable functionality
in the EHR to take messages and communicate with clinicians - Greet
patients and conduct check-in process - Monitor daily reminder call
logs to reschedule appointments as needed - Scan and index
documents into the EHR; ensure that necessary documents, lab
results, etc. are available in advance of patient visits - Close
payment batch(es) at the end of each shift, assemble and balance
batch(es) according to ProHealth cash control procedures - Maintain
knowledge of current OSHA and ProHealth policies - Assist coworkers
as needed to ensure smooth office operation and delivery of
excellent service through teamwork - Perform other duties as
assigned You’ll be rewarded and recognized for your performance in
an environment that will challenge you and give you clear direction
on what it takes to succeed in your role as well as provide
development for other roles you may be interested in. Required
Qualifications: - High School Diploma/GED (or higher) - 1 years of
office administrative / receptionist / clerical experience - 1
years of customer service experience in retail, hospitality, etc. -
Beginner level of computer literacy Preferred Qualifications: -
Experience working with an electronic health record - Knowledge of
medical terminology - Knowledge of ICD - 10 and CPT coding Pay is
based on several factors including but not limited to local labor
markets, education, work experience, certifications, etc. In
addition to your salary, we offer benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with us, you’ll find a far-reaching choice of benefits and
incentives. The hourly pay for this role will range from $16.00 to
$27.69 per hour based on full-time employment. We comply with all
minimum wage laws as applicable. At UnitedHealth Group, our mission
is to help people live healthier lives and make the health system
work better for everyone. We believe everyone–of every race,
gender, sexuality, age, location, and income–deserves the
opportunity to live their healthiest life. Today, however, there
are still far too many barriers to good health which are
disproportionately experienced by people of color, historically
marginalized groups, and those with lower incomes. We are committed
to mitigating our impact on the environment and enabling and
delivering equitable care that addresses health disparities and
improves health outcomes — an enterprise priority reflected in our
mission. UnitedHealth Group is an Equal Employment Opportunity
employer under applicable law and qualified applicants will receive
consideration for employment without regard to race, national
origin, religion, age, color, sex, sexual orientation, gender
identity, disability, or protected veteran status, or any other
characteristic protected by local, state, or federal laws, rules,
or regulations. UnitedHealth Group is a drug - free workplace.
Candidates are required to pass a drug test before beginning
employment. RPO RED
Keywords: Optum, Hartford , Medical Receptionist, Healthcare , Hartford, Connecticut
