Medical Director
Company: Upward Health
Location: Hartford
Posted on: January 6, 2026
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Job Description:
Company Overview: Upward Health is an in-home, multidisciplinary
medical group providing 24/7 whole-person care. Our clinical team
treats physical, behavioral, and social health needs when and where
a patient needs help. Everyone on our team from our doctors,
nurses, and Care Specialists to our HR, Technology, and Business
Services staff are driven by a desire to improve the lives of our
patients. We are able to treat a wide range of needs - everything
from addressing poorly controlled blood sugar to combatting anxiety
to accessing medically tailored meals - because we know that health
requires care for the whole person. It's no wonder 98% of patients
report being fully satisfied with Upward Health! Job Title & Role
Description: The Medical Director will partner with
cross-functional teams and senior leaders to deliver innovative and
high-quality care in the home and community for high-need,
high-risk, high-utilizing patients. Job requires a leader with a
proven track record of innovation, achievement of measurable goals,
and exceptional clinical competencies. The candidate has a
proactive role in the marketplace and with our patients: delivering
care directly and providing clinical oversight to the members of
our Interdisciplinary Care Team. The ideal candidate must be
flexible and willing to work in a high growth, fast paced company
where the scope of services and protocols will evolve. This is a
dynamic environment requiring flexibility, dedication, and
commitment to improve care for underserved populations. The role is
primary remote, but residence in the state of interest is required.
Approximately 20% of your time will be doing direct patient care.
Skills Required: Doctor of Medicine degree from a recognized
medical school program Must possess a current, unrestricted medical
license in the State(s) of interest Board Certified in Internal
Medicine, Family Medicine or in related primary/specialty care
Minimum three years of experience practicing in a direct patient
care environment Previous medical leadership and teaching
experience preferred Expertise in of population-based medicine and
quality improvement principles Experience with managing patient
with complex needs, included behavioral health and substance use
diagnoses Strong healthcare management acumen, including working
knowledge of current U. S. payer and provider landscape Must be
able to positively interact with other clinicians, senior
management, patients and their families, and all levels of medical
and non-medical professionals The high sense of urgency and can-do
attitude required Strong communication and problem-solving skills -
will proactively and thoroughly communicate with other members of
the team and seek input and guidance to solve tough problems
Technical acumen with EMR system (Athena experience a plus) Key
Behaviors: Proactive Leadership: Takes initiative in shaping
clinical direction and driving the delivery of high-quality care,
while motivating and leading interdisciplinary teams.
Collaboration: Works effectively across departments and with
external stakeholders to ensure integrated, patient-centered care.
Flexibility and Adaptability: Able to navigate a rapidly evolving
work environment, adjust strategies as needed, and embrace new
methods of care delivery. Accountability: Demonstrates ownership of
both clinical outcomes and team performance, ensuring high-quality
care for patients. Empathy: Consistently demonstrates compassion
and understanding toward patients and team members, recognizing the
complexities of their needs. Effective Communicator: Clearly
articulates clinical goals, challenges, and changes to both
technical and non-technical stakeholders, fostering transparency
and collaboration. Patient-Centered Approach: Prioritizes patient
needs and ensures decisions are made with the goal of improving
patient health and quality of life. Competencies: Clinical
Expertise: In-depth knowledge of medical practice, population
health, and the application of medical principles to high-need
patient populations. Leadership: Proven ability to lead and manage
clinical teams, providing oversight, mentorship, and direction to
ensure optimal patient care. Problem-Solving and Critical Thinking:
Ability to analyze complex situations and develop effective,
data-driven solutions to improve patient care and operational
efficiency. Interdisciplinary Collaboration: Expertise in working
with cross-functional teams, fostering effective partnerships with
diverse healthcare professionals to achieve the best patient
outcomes. Healthcare System Knowledge: Deep understanding of
healthcare payer and provider systems, policies, and regulations to
ensure effective service delivery. Quality Improvement: Skilled in
the application of quality improvement methods to continuously
enhance care delivery processes and outcomes. Technology
Proficiency: Experience with EMR systems (Athena preferred) and the
ability to leverage technology to improve care coordination and
patient outcomes. Stakeholder Engagement: Ability to interact with
key stakeholders, including patients, families, senior management,
and external partners, to align on goals and drive operational
success. Upward Health is proud to be an equal opportunity
employer. We are committed to attracting, retaining, and maximizing
the performance of a diverse and inclusive workforce. This job
description is a general outline of duties performed and is not to
be misconstrued as encompassing all duties performed within the
position. Upward Health Benefits Upward Health Core Values Upward
Health YouTube Channel
Keywords: Upward Health, Hartford , Medical Director, Healthcare , Hartford, Connecticut
