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Customer Service

Company: EDSI
Location: Hartford
Posted on: May 4, 2021

Job Description:

Job Descriptions:Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Customer Service Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team. As the Customer Service Representative, provide clerical and administrative support to the staff and participants. Answer telephones, greet and assist participants and perform other general office duties. Successful Elements:Communicate with customers to understand their needs and direct towards appropriate servicesAssist job seeker in CTHires registration and enrollmentProvide overview of available job search resources and workshops Participate in staff meetings and development trainingsProvide excellent customer service in person, phone and emailOther duties as assignedInform job seeker of services available with other community resources and assists with appropriate referralBring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!Required Experience:Required Experience:Bachelor's degree or Associate's degree, and three years of work experience in case management/human services or related experienceExcellent communication, analytical and interpersonal skillsProficient in Microsoft Office applicationsKeyword: Case Management,Customer ServiceFrom: EDSI

Keywords: EDSI, Hartford , Customer Service, Hospitality & Tourism , Hartford, Connecticut

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