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Human Resources Generalist

Company: GalaxE.Solutions
Location: Hartford
Posted on: June 24, 2022

Job Description:

  • Provides exemplary customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
  • Acts as a leader for the organization, exhibiting our core values: Deliver Excellence; Build Trust; Be a People Person; Create Value; Innovate; Own It
  • Maintains the highest level of confidentiality and discretion
  • Identifies training needs and partners with the appropriate parties within the organization to address
  • Creates unique training content and revises present training programs, as applicable
  • Oversees the quality of delivered training and provides best practice suggestions
  • Provides subject matter expertise regarding GalaxE's learning management system (LMS)
  • Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the GalaxE Group Employee Guide
  • Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
  • Supports the full life cycle of employment, including onboarding and exit processes
  • Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
  • Maintains employee-related databases and prepares reports for management
  • Organizes, completes, and presents projects as assigned
  • Partners with our onshore and offshore teams, as applicable
  • Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
  • Innovates best practices in people programs and implements an array of HR-centric programs
  • Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
  • Analyzes trends and metrics in employment practices to develop solutions
  • Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
  • Maintains records, reports, and logs to ensure compliance
  • Uses available tools, including MS Outlook/Word/Excel; UltiPro; other software, etc.
  • Understands GalaxE policies and processes; own HR processes and obtain required approvals, as applicable
  • Keeps manager informed about progress, news, and delays
  • Exhibits a "no task too small" attitude and is a team player
  • Other duties, as assigned
    Required Skills:
    • Strong HR project management skills
    • Understanding of learning and development best practices
    • Ability to create and deliver unique training content to a group
    • Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
    • Thorough understanding of applicable laws, guidelines and policies
    • Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to effectively and reasonably interact with diverse, inter-disciplinary, cross-functional teams
    • Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
    • Ability to develop strong professional relationships with all of the organization
    • Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
    • Ability to write reports, business correspondence, and procedure manuals
    • Ability to multitask, effectively present information, and respond to questions in a timely manner
    • Strong conflict management and negotiation skills
    • Excellent consultative skills, including client management and business literacy
    • Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
    • Ability to work independently and in a team environment.
    • Ability to maintain confidentiality.
    • The ability to handle reasonably necessary stress
    • The ability to read, concentrate and learn
    • Physical requirements include: sitting, standing, and computer work for long periods of time
    • The ability to travel required, including possible overnight Desired:
      • Knowledge of the IT services industry a plus
      • Familiarity with HRIS, UltiPro preferred, and LMS systems
      • HR certification is a plus Educational Requirements:
        • Bachelor's degree with 2+ years of Human Resources and/or learning and development experience, or
        • Master's degree with 1 year of general HR and/or learning and development experience

Keywords: GalaxE.Solutions, Hartford , Human Resources Generalist, Human Resources , Hartford, Connecticut

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