Human Resources Generalist

Company: GalaxE.Solutions
Location: Hartford
Posted on: June 24, 2022

Job Description:

• Provides exemplary customer service to our team members and delivers warm, knowledgeable HR support; acts as a company ambassador during internal events, as applicable
• Acts as a leader for the organization, exhibiting our core values: Deliver Excellence; Build Trust; Be a People Person; Create Value; Innovate; Own It
• Maintains the highest level of confidentiality and discretion
• Identifies training needs and partners with the appropriate parties within the organization to address
• Creates unique training content and revises present training programs, as applicable
• Oversees the quality of delivered training and provides best practice suggestions
• Provides subject matter expertise regarding GalaxE's learning management system (LMS)
• Supports and maintains all corporate policies, procedures, quality, and confidentiality standards as outlined in the GalaxE Group Employee Guide
• Provides HR policy guidance and interpretation for domestic operations; advises HR Manager on and supports policy creation
• Supports the full life cycle of employment, including onboarding and exit processes
• Provides tactical consultation and guidance to management (coaching, counseling, development, disciplinary actions)
• Maintains employee-related databases and prepares reports for management
• Organizes, completes, and presents projects as assigned
• Partners with our onshore and offshore teams, as applicable
• Promotes professionalism, and a collaborative, learning environment within the team; works closely with other HR team members to provide 360 support
• Innovates best practices in people programs and implements an array of HR-centric programs
• Works closely with management and employees to improve communications, enhance working relationships, build morale, and increase productivity and retention
• Analyzes trends and metrics in employment practices to develop solutions
• Protects the interests of employees and the company in accordance with company Human Resources policies and governmental laws and regulations
• Maintains records, reports, and logs to ensure compliance
• Uses available tools, including MS Outlook/Word/Excel; UltiPro; other software, etc.
• Understands GalaxE policies and processes; own HR processes and obtain required approvals, as applicable
• Keeps manager informed about progress, news, and delays
• Exhibits a "no task too small" attitude and is a team player
• Other duties, as assigned
  Required Skills:
  • Strong HR project management skills
  • Understanding of learning and development best practices
  • Ability to create and deliver unique training content to a group
  • Working knowledge of multiple human resource disciplines including wage and hour regulations, compensation practices, organizational design, diversity, performance management, federal and state employment laws
  • Thorough understanding of applicable laws, guidelines and policies
  • Excellent customer skills with strong communication (written and verbal), presentation, and organizational skills complete with the ability to effectively and reasonably interact with diverse, inter-disciplinary, cross-functional teams
  • Effective leadership and interpersonal skills with an ability to develop productive working relationships with others.
  • Ability to develop strong professional relationships with all of the organization
  • Must be detail oriented and possess the ability to use critical thinking skills to effectively resolve issues
  • Ability to write reports, business correspondence, and procedure manuals
  • Ability to multitask, effectively present information, and respond to questions in a timely manner
  • Strong conflict management and negotiation skills
  • Excellent consultative skills, including client management and business literacy
  • Proficiency with Microsoft Office Suite with advanced Excel skills, Internet and email applications.
  • Ability to work independently and in a team environment.
  • Ability to maintain confidentiality.
  • The ability to handle reasonably necessary stress
  • The ability to read, concentrate and learn
  • Physical requirements include: sitting, standing, and computer work for long periods of time
  • The ability to travel required, including possible overnight Desired:
    • Knowledge of the IT services industry a plus
    • Familiarity with HRIS, UltiPro preferred, and LMS systems
    • HR certification is a plus Educational Requirements:
      • Bachelor's degree with 2+ years of Human Resources and/or learning and development experience, or
      • Master's degree with 1 year of general HR and/or learning and development experience

Keywords: GalaxE.Solutions, Hartford , Human Resources Generalist, Human Resources , Hartford, Connecticut