HartfordRecruiter Since 2001
the smart solution for Hartford jobs

End User Software Administrator

Location: Hartford
Posted on: May 6, 2021

Job Description:

Position Title: End User Software Administrator



Location: Primary – Hartford, CT



Division/Department: Information Technology



Reports to: Chief Financial Officer


Job Summary



Responsible for all aspects of company-wide end user software administration including support, software development, programming and reporting. Company software includes SharePoint, Deltek (SQL based), Microsoft Office Suite, and AutoCad.


Essential Functions



- Install, configure, maintain, and troubleshoot workstation application software.



Provide on-call support to all users; maintain a “help desk” database with information on the problem-solving process through to final resolution.



- Create and maintain documentation and/or backup copies of configuration files, settings, versions, software, firmware and manuals.



- Administer local vendor service and support contracts, contacts and service level agreements.



- Recommend, implement, and enforce policies related to software licensing, access and security.



- Provide end user training on equipment and software as necessary.



- Learn appropriate software and hardware used and supported by the organization.



- Manage small to medium sized projects according to agreed-upon budgets and schedules.



- Assume special projects and duties as assigned or requested.


Job Requirements and Qualifications



Education:



- Associates or Bachelors Degree in Information Technology





Training Requirements (licenses, programs, or certificates):



- None





Knowledge Requirements:



- Good understanding of software installation best practices



- Strong customer service orientation



- Written and verbal communication skills



- Advanced computer skills



- Windows 7 & 8 operating systems, Adobe Creative Suite and Microsoft Office suites



- Ability to manage multiple projects, activities and tasks simultaneously.



- SharePoint knowledge a plus





Experience:



- 2+ years of applicable experience



- Experience in the architectural industry a plus

Keywords: , Hartford , End User Software Administrator, IT / Software / Systems , Hartford, Connecticut

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Connecticut jobs by following @recnetCT on Twitter!

Hartford RSS job feeds