Technical Consultant II (Government)
Posted on: November 18, 2021
AT&T Global Public Sector is a trusted provider of secure,
IP enabled, cloud-based, network solutions and professional
services to the Federal Government. We are dedicated to recruiting,
developing and empowering a diverse, high-performing workforce that
is passionate about what they do, committed to our shared values
and dedicated to our customers' mission.
AT&T has an opening for a Technical Consultant II to provide
technical leadership to account management team in an overlay
capacity. Must prioritize and accomplish activities consistent with
quota retirement and customer expectations. Responsible for
technical planning, revenue generation, and customer satisfaction
through technical sales activities for public safety entities in
defined, multi-state territory. Customer communication needs range
from simple to complex and are addressed with a wide and growing
variety of network services, 9-1-1 database offerings, CPE
solutions and other Public Safety applications. Coordinate with
multiple vendor partners.
Key Roles and Responsibilities:
- Responsible for designing technical
products/services/applications/solutions, generates sales, and
supports the sales efforts of direct sellers by leveraging product,
industry, and/or technological expertise. Supports accounts as an
overlay/sales specialist as opportunities are identified.
- Manages technical team in support of the sale of the company's
- May possess a working knowledge of new and emerging application
services and products.
- Confers and consults majority of the time at the customers
premise developing and presenting proposals and systems solutions
for complex projects.
- May assist less experienced peers and partners with Account
Managers to close sales.
- May take the lead in identifying new opportunities. Duties
directly related includes:
Meeting with customers engaged in technical sales activities at the
customers site, communicating with customers via phone,
teleconference, e-mail, etc., related to proposed solution/sale
etc., traveling to and from the customers premise, providing
subject matter expertise regarding technical issues relating to
sale; advising customers on suitability of products based on
technical needs, preparing proposals, presentations, or bids,
including developing pricing, developing strategic plans related to
the customer and the proposed solution/sale, researching and
developing customer solutions with ATT external partners, including
design and engineering, and researching customer business and
industry to identify new sales opportunities.
Required Skills, Experience, and Education:
- Desired Degree/Skills: BA/BS. Proficiency with IP networking
and IP telephony.
- Proficiency with 9-1-1 call taking equipment, mapping,
dispatching, radio and ancillary systems.
- Knowledge of government purchasing procedures. Knowledge of
current industry trends in Public Safety.
- Experience with AT&T service order, billing, engineering
and repair processes.
- Microsoft Word, Excel, Powerpoint, Outlook. Ready to join our
team? Apply today!
Keywords: AT&T, Hartford , Technical Consultant II (Government), IT / Software / Systems , Hartford, Connecticut
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