Company: Access Health CT (AHCT)
Posted on: January 15, 2022
The Systems Administrator is responsible for the effective
provisioning, installation, configuration, operation, maintenance
of systems, hardware and software as related to Access Health CT's
IT infrastructure. This individual participates in technical
research and development to enable continuing improvement within
the technology infrastructure. This individual ensures that system
hardware, operating systems, software systems, and related
procedures within the Access Health CT (AHCT) organization, adhere
to organizational best practices and organizational values.
This individual will be solely responsible for the architecture,
design and management of AHCT's SharePoint environment. These
activities include ensuring security policies are being met,
working with each department to improve the collaboration of data
and design of the sites.
Participation on projects is focused on smoothing the transition of
projects from development to production. This role has no
supervisory responsibilities and reports to the IT Infrastructure
Responsibilities: This individual is accountable for development,
deployment, management and maintenance of the following:
SQL Database Management
IT Support & Licensing Renewals and Tracking
Jira Ticketing System Administrator
Assistance in maintaining IRS SafeGuards Security Compliance for
all IT systems and infrastructure.
Web Hosting & External DNS Management
End user and Desktop Technical Support
Departmental cross training
Audio and Video support and equipment for external meetings (Board
of Directors, Advisory committees, etc.)
State of CT managed infrastructure items (Active Directory, Office
365, VPN, DNS, Firewall, Web Filtering, etc.)
Other duties as required
SA Configuration and Provisioning
Configuration of SA-related solutions for various project and
Purchase, manage, install new / existing servers and configure
hardware, peripherals, services, settings, directories, storage,
etc. in accordance with standards
Develop and maintain installation and configuration procedures for
all systems within the organization.
Contribute to and maintain system standards.
Research and recommend innovative systems, and where possible
automated approaches for system administration tasks.
Operations and Support
24/7/365 High Availability of the AHCT internal network and
Perform daily system monitoring
Document, create, revise and improve IT procedures.
Perform daily backup operations
Provide Tier III infrastructure and other support
Apply Operating System patches and upgrades on a regular basis, and
upgrade administrative tools and utilities. Configure and add new
services as necessary.
Upgrade and configure system software that supports organizational
infrastructure applications or Asset Management applications per
project or operational needs.
Maintain operational, configuration, or other procedures.
Perform periodic performance reporting to support capacity
Perform ongoing performance tuning, hardware upgrades, and resource
optimization as required. Configure CPU, memory, and disk
partitions as required.
Maintain the data center environment and monitor / maintain
Qualifications: the requirements listed below are representative of
the knowledge, skill, and/or ability required.
Bachelor's degree in IT related field or equivalent experience
3 to 5 years' experience managing an IT Network system.
3 to 5 years' experience managing a SharePoint environment
Ability to fulfill responsibilities that occasionally require
working evenings and weekends, sometimes with little advanced
Ability to interpret and/or discuss information with others at a
high technical level, which involves terminology or concepts not
familiar to many people;
Able to provide guidance, technical training and documentation
Knowledge of functioning and use of information systems and
Expert knowledge of concepts of network and microcomputer operating
Knowledge of IT equipment;
Knowledge of help desk management tools and utilities;
Knowledge of data control functions
Ability to analyze and troubleshoot simple operational and data
Ability to prepare and maintain records, logs and reports.
Previous supervisory experience helpful, but not a requirement of
Physical Demands: the physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently
required to sit, bend/stretch, hear, use hands to type data, and
utilize a phone or other electronic communication devices. This
employee will frequently have to operate business machines.
Specific vision abilities required in this job include close vision
and the ability to adjust focus.
Work Environment: this is an in-office role, 2 days per week using
the hybrid work schedule, in which the noise level in the work
environment is usually low to moderate. Requires fast-paced
deadlines and has a high stress level at times. Minimal travel
Keywords: Access Health CT (AHCT), Hartford , Systems Administrator, IT / Software / Systems , Hartford, Connecticut
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