Technical Support Engineer

Company: Barton E Loguidice
Location: Hartford
Posted on: May 9, 2022

Job Description:

This remote opportunity (local to Boston) is for an ambitious engineer looking to make a difference in the Medical and Healthcare space, to bring life changing treatment to all those suffering from kidney disease. Joining a newly created function, you'll be initially getting up-to-speed on the technology before setting out to troubleshoot used needs and improve the product as a whole! Main Responsibilities: Conducting remote machine diagnostics the tools for installed systems in a clinical setting and home-based environment. Categorizing levels of repair required - whether the works can be completed in situ, need an engineer visit or confirm the need to return product back to base for the repairs team. Promptly completing diagnostics and preparing suitable summary report with good technical arguments that explain the system behavior, diagnostics completed, recommendations and conclusions. Experience Required Strong engineering background (Master's+) or hands-on system-level troubleshooting experience, delivering mechanical, electronic or software diagnostics to fix problems found in complex devices. Engineering background with natural curiosity and a strong analytical mind and ability to solve problems effectively Interpersonal skills that allow you to work within and contribute to a diverse team Experience of, or strong desire to, working to the requirements of a Quality Management System (ISO 9001 and/or ISO 13485) is desirableby Jobble

Keywords: Barton E Loguidice, Hartford , Technical Support Engineer, IT / Software / Systems , Hartford, Connecticut