Web Content Designer - Level 4
Company: Generis Tek Inc.
Location: Hartford
Posted on: March 14, 2023
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Job Description:
role for an Digital Accessibility Specialist v2-Remote for our
client Hartford, CT. Please let me know if you or any of your
friends would be interested in this position.
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Position Details:
Digital Accessibility Specialist v2-Remote-Hartford CT
Location - - - - - - - - - - - - - - - - - - - - - - - - - - - :
Hartford, CT (REMOTE)
Job ID - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
- - -: Web Content Designer - Level 4
Duration - - - - - - - - - - - - - - - - - - - - - - - - - - : 1
years
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Job Summary:
This is Us
The Client is embarking upon a digital transformation to uplift the
lives and well-being of our residents, businesses, and employees.
Our goal is to improve access to our programs and services, making
interaction with government easier. When you join the Connecticut
Digital Service, you'll be part of a team creating simple
experiences personalized for everyone. If you enjoy solving complex
problems with a curious, supportive, high-performing team, then the
Client is the place for you.
Is This You?
Problem Solver. You are comfortable navigating bureaucracy to
address wicked problems.
Iterative. You understand and accept the value of incremental
improvement.
Service-Oriented. You are passionate about government innovation
and improving services for your fellow residents.
About the Role
Responsibilities
--- Conduct reviews and implement improvements to digital products,
services, and processes to ensure the State is meeting the highest
standards of accessibility compliance
--- Develop and lead a practice of inclusionary methodologies and
integrate these enterprise standards across State teams
--- Assist the development of new State accessibility policies,
aligning with regulatory requirements and the experiential needs of
external users
This role will drive the State's initiatives for accessibility
optimization. To better understand the needs, we broke down the
main responsibilities into seven main areas.
Assessment
--- Audit current State systems, internal processes, and
customer-facing assets to find accessibility issues, and create
prioritization models and project plans for addressing
--- Clearly summarize accessibility findings and provide
recommendations for remediation, including code-level
recommendations and solutions
--- Evaluate new vendor products for compliance with accessibility
standards, and help improve the State procurement process for
technology and digital services
--- Utilize and interpret multiple sources of research data to make
credible recommendations for accessibility improvements
Documentation
--- Document current levels of State compliance, rank the
compliance level against standardized benchmarks, and create
reports that identify State gaps and violations by platform,
service, process, asset type, and customer journey touchpoints
--- Align with leadership and State accessibility advocates to help
define and maintain the roadmap, vision, and strategy for
enterprise digital accessibility
Strategy & Development
--- Serve as the product owner of accessibility strategies,
enterprise standards, and procedures for meeting inclusionary
compliance standards
--- Support accessibility initiatives that foster environments
where everyone can thrive, including employees along the full range
of neurodiversity
--- Collaborate with internal and external partners to identify
needs and incorporate best practice policies for accessibility
--- Work with Legal and Legislative teams to align accessibility
guidance with State regulatory policies
--- Assist project teams with management activities related to
accessibility requirements (i.e, tracking deliverables and tasks,
documentation, asset/artifact management, etc.)
--- Develop a process for identifying business need around
translated assets, help stakeholders engage with translation
efforts and provide guidance for asset governance
--- Provide compliance guidance for the creation of visual media
assets, and assist in the creation of these assets as assigned
Test/QA
--- Conduct and execute routine usability and accessibility checks
for state websites and online assets
--- Integrate testing policies for meeting State accessibility
standards on all product and service development, including
development from external vendors
Communication
--- Serve as an effective spokesperson and advocate for digital
accessibility
--- Work with CTDS leadership to broadly champion digital
accessibility
--- Conduct regular outreach as well as ad-hoc communications
support for state teams around accessibility practices
--- Provide success metrics and KPI reporting to stakeholders and
identify areas of improvement and challenges from optimization
efforts
--- Keep leadership apprised of progress, challenges, and outcomes
related to the efforts of State accessibility initiatives
--- Establish and maintain effective relationships across IT teams,
business teams, legal teams, legislators, and vendors
Training
--- Conduct accessibility trainings addressing various stakeholder
needs, develop training materials for teams, and serve as an
accessibility asset point of contact
--- Shape enterprise accessibility guidance with cross-functional
teams and promote its importance through leadership, coaching, and
communities of practice
--- Develop and implement ongoing accessibility program activities
and share-outs for business stakeholders and vendors to support the
State's evangelization of inclusionary design
Maintaining
--- Provide enterprise governance of accessibility requirements,
along with consistent oversight, accountability, and tactical
support to keep the State in regulatory compliance with all
applicable federal, state, and local laws
--- Establish relationships between State and external customers to
ensure accessibility needs are consistently surfaced and that State
options are continually improved upon based on advances in
technology
--- Contribute content on accessibility standards for current State
guidebooks on Design, Research, Content, Development, Data, and
Technology to consistently improve enterprise standards
--- Stay on top of the latest advances in WCAG, ADA, and Section
508 regulations and best practices, and create plans/processes for
efficient optimization of State accessibility standards
Knowledge, Skills, and Ability
--- 5+ years of experience assessing and improving digital
materials and services (websites, digital interfaces, online
transaction flows, PDFs, etc.) to comply with regulatory
accessibility standards (WCAG, ADA, Section 508) - specifically
WCAG 2.1 AA
--- 5+ years of experience conducting QA activities on systems and
products: analyzing needs, testing process flows, planning service
improvements, assessing test data, and implementing accessibility
solutions
--- 2+ years of product or project owner experience, working
collaboratively with teams to improve products and services using
digital accessibility technologies, policies, and best
practices
--- 2+ years of experience with language translation efforts,
including the oversight and maintenance of accessibility standards
around translation services - both machine and manual.
--- Expertise in auditing systems and products to find
accessibility issues, providing guidance for mitigating issues, and
improving accessibility knowledge and practices within internal
teams
--- Strong expertise in assistive technology tools such as JAWS,
NVADA, Dragon, Fusion, deque, Wave, ZoomText. Also experience with
built-in device features such as speech-to-text, text-to-speech,
magnifiers, onscreen keyboards, eye gaze tech, and alternative
mice/keyboards
--- Demonstrated proficiency with applying user-centered design
(UCD) methodologies to effectively solve accessibility design
problems
--- Strong understanding of responsive web design principles,
techniques, and frameworks
--- Experience assessing and mitigating accessibility issues on
internal business processes, including case management and data
collection processes
--- Experience creating or contributing to the development of an
accessibility policy for a business or institution
--- Demonstrated experience establishing governance standards and
processes to support efficient maintenance of accessibility
efforts
--- Creative out-of-the box thinking to provide solution-oriented
guidance for optimizing services, using the latest digital
accessibility techniques and tools
--- Can work both independently and collaboratively to advance
accessibility standards in the UX, content, research, development,
and technology spaces
--- Experience as a mentor or coach for product teams to promote
accessibility-focused development within an agile system
--- Strong interpersonal and communication skills, including the
ability to clearly present ideas and recommendations as well as
receive and address challenges to your guidance
--- Proficient with KPI and success metric development, along with
the ability to communicate the impact of accessibility efforts to
stakeholders
--- Expert in facilitating the remediation of accessibility issues
with little guidance
--- Strong ability to create and maintain documentation and best
practice methodologies across multiple systems and functional
areas
--- Ability to explain technical issues to non-technical
stakeholders and communicate their implication on systems,
processes, projects, and services. Able to facilitate discussions
and solutions
Preferred Skills & Qualifications
--- Bachelor's degree is required
--- A total of 5 years of experience working in the domain of
accessibility optimization, with 2 years of highly relevant
professional experience in Accessibility and Inclusion-based policy
compliance
--- 2+ years of experience in assessing and optimizing digital
assets for accessibility needs, including websites, visual media,
communication tools, online applications, documents, and video
conferencing tools
--- Experience with WebAIM services and training
--- Strong written and oral communication skills, and
responsiveness to leadership and stakeholder requests
--- Strong organizational skills and experience with project
management software, along with project processes and best
practices
--- Experience in balancing a diverse workload of projects, with
varying complexities and unique needs
--- Excellent time management skills, with an ability to Client out
clear project goals, timelines, and target dates
--- Ability to work independently as well as part of a team to
reach program goals and meet dynamic business objectives
--- Ability to set rigid practices for accessibility optimization
solutions, while maintaining flexibility for ad-hoc needs
--- Strong proficiency with MS Suite (Word, Excel, PowerPoint),
Microsoft Teams, Outlook, and Zoom
Other Desired Skills
--- Degree in Human Computer Interaction, UX Design, Psychology,
Instructional Design, or Computer Science
--- Experience in developing or designing inclusionary products or
services in web applications, using standard technologies (HTML,
CSS, JavaScript, jQuery)
--- Experience in accessibility compliance for chatbots and other
customer communication tools
--- Experience in accessibility compliance for analog formats like
Word, Powerpoint, and print marketing assets
--- Experience with digital forms and documents remediation to meet
accessibility stabdards
--- Proficiency with Adobe XD, Jira/Confluence, Sitecore, and
Salesforce
--- Knowledge of basic research methods and tools, and data
visualization tools
Desired Certifications
--- IAAP certification (CPACC, WAS, etc.)
--- PMP certification
--- Client Trusted Tester certification
Administrative Considerations
The Digital Accessibility Specialist will work as part of an
iterative team using agile sprints. Work will be assigned based on
items in the product backlog associated with Website Improvements.
These tasks may be adjusted, reduced, or expanded as the project
progresses through various phases. The contract employee shall be
expected to maintain and provide written documentation on any work
performed in conjunction with this engagement.
The engagement will be for a term of up to 12 months. All work will
be performed in eight (8) hour shifts, Monday to Friday, excluding
State holidays. If workflow dictates an on-site presence is not
needed, consultant may work remotely. Payment will be on a time and
material basis and paid only for hours worked. State Agencies are
in downtown Hartford and the Greater Hartford area. Local Travel
Reimbursement is not provided.
Use of State Resources: The contractor will share a dedicated
office space and will be provided with all computer hardware and
software needed to execute and perform the duties for this
program.
Security/Privacy Considerations: Information accessible by the
contractor may be sensitive, confidential or subject to the Privacy
Act and/or HIPAA considerations. Contractor personnel must be
familiar with and comply with the provisions of appropriate
regulations and/or instructions. Signing of a confidentiality
agreement will be required. Daily sign-in to the facility may be
required. The contractor employee must always display an access
badge while present in state facilities. A background check will be
required.
If you are interested in this opportunity, please email your resume
at jobs@generistek.com and include posting in 23-03133 your
application. also, you can call us at 630-576-1905 and to discuss
his position details.
About Generis Tek: generis tek is a boutique it/professional
staffing based in Chicagoland. we offer both contingent labor &
permanent placement services to several fortune 500 clients
nationwide. Our philosophy is based on delivering long-term value
and build lasting relationships with our clients, consultants and
employees. Our fundamental success lies in understanding our
clients' specific needs and working very closely with our
consultants to create a right fit for both sides. we aspire to be
our client's most trusted business partner.
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Keywords: Generis Tek Inc., Hartford , Web Content Designer - Level 4, IT / Software / Systems , Hartford, Connecticut
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