Genesys Routing Developer (Remote)
Company: Cognizant Technology Solutions
Location: Hartford
Posted on: May 22, 2023
|
|
Job Description:
Job Summary:
Cognizant Technology Solutions is looking for aGenesys Routing
Developercandidate with minimum 5 years of experience.
Location:Remote. Candidates should be in the USA.
Salary and Other Compensation:
The annual salary for this position is between $130,000.00 -
$140,000.00 depending on experience and other qualifications of the
successful candidate.
This position is also eligible for Cognizant's discretionary annual
incentive program, based on performance and subject to the terms of
Cognizant's applicable plans.
Duration: Full Time only-"Cognizant will only consider applicants
for this position who are legally authorized to work in the United
States without company sponsorship (H-1B, L-1B, L-1A, etc.)."
This position is also eligible for Cognizant's discretionary annual
incentive program, based on performance and subject to the terms of
Cognizant's applicable plans.
Benefits: Cognizant offers the following benefitsfor this position,
subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer:The salary, other compensation, and benefits information
is accurate as of the date of this posting. Cognizant reserves the
right to modify this information at any time, subject to applicable
law.
Job Description and Qualifications include:
* Routing Development Experience in Genesys Contact Center
Solutions (Voice, IVR and Multi-channel).
* Configuration management tools.
* Experience in developing Routing workflows using Composer.
* Experience in designing, developing, and debugging routing
solutions using Genesys Orchestration Server, Genesys Rules Engine
and URS.
* Working knowledge of Genesys/Cisco Framework, reporting, routing
and multi-channel components.
* Ability to architect routing design and development for the
customer.
* Experience in troubleshooting routing issues in production on
call.
* Excellent Communication and interpersonal skills.
Education
*BS or MS in Computer Science or equivalent work experience.
*Should be self-motivated, self-starter with clear communication
skills who thrives working in a team environment.
EEO Statement & Accommodations
Cognizant is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard
to sex, gender identity, sexual orientation, race, color, religion,
national origin, disability, protected Veteran status, age, or any
other characteristic protected by law.
If you have a disability that requires reasonable accommodation to
search for a job opening or submit an application, please email
CareersNA2@cognizant.com with your request and contact
information.
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading
professional services companies, transforming clients' business,
operating and technology models for the digital era. Our unique
industry-based, consultative approach helps clients envision, build
and run more innovative and efficient businesses. Headquartered in
the US, Cognizant is ranked 185 on the Fortune 500 and is
consistently listed among the most admired companies in the world.
Learn how Cognizant helps clients lead with digital ator follow us
@Cognizant.
IND123Employee Status : Full Time EmployeeShift : Day JobTravel :
NoJob Posting : May 19 2023About CognizantCognizant (Nasdaq-100:
CTSH) is one of the world's leading professional services
companies, transforming clients' business, operating and technology
models for the digital era. Our unique industry-based, consultative
approach helps clients envision, build and run more innovative and
efficient businesses. Headquartered in the U.S., Cognizant is
ranked 185 on the Fortune 500 and is consistently listed among the
most admired companies in the world. Learn how Cognizant helps
clients lead with digital at www.cognizant.com or follow us
@USJobsCognizant.Applicants may be required to attend interviews in
person or by video conference. In addition, candidates may be
required to present their current state or government issued ID
during each interview.Cognizant is an equal opportunity employer.
All qualified applicants will receive consideration for employment
without regard to sex, gender identity, sexual orientation, race,
color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law.If you
have a disability that requires a reasonable accommodation to
search for a job opening or submit an application, please email
CareersNA2@cognizant.com with your request and contact
information.
Keywords: Cognizant Technology Solutions, Hartford , Genesys Routing Developer (Remote), IT / Software / Systems , Hartford, Connecticut
Click
here to apply!
|